Activate Filebird 6 is not working, Please see screenshot

This topic has 7 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

  • Avatar: Frank
    Frank
    Participant
    March 6, 2024 at 17:09

    hello, some reason when I go to activate the plug-in it just goes back to the same page never actually updates. Am I doing something wrong. Please see screenshot thank you so much

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    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2024 at 17:18

    Hello, Frank,

    We’ve activated the plugin without any problem on our test site – https://prnt.sc/L3mgBOrpzqwu

    Additionally, we encourage you to review the articles below regarding plugin updates and activations for further information:

    – Plugin Updates: https://xstore.helpscoutdocs.com/article/37-plugins-update
    – Activation and Purchase Codes: https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes

    Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Frank
    Frank
    Participant
    March 6, 2024 at 17:27

    thank you, yes I got it to activate and work but for some reason it won’t allow me to change the layout style. Please see screenshot

    Avatar: Frank
    Frank
    Participant
    March 6, 2024 at 17:27

    thank you, yes I got it to activate and work but for some reason it won’t allow me to change the layout style. Please see screenshot

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2024 at 19:56

    Hello, Frank,

    We would like to inform you that all premium plugins included with our theme are external products for which we have secured the Extended License, allowing us to incorporate them into our theme. Please note that registration of these plugins is not mandatory, as they are fully operational without activation.

    The activation feature within these plugins is designed for customers who wish to receive automatic updates and direct support from the plugin developers. Additionally, plugin authors may introduce exclusive or just additional features to encourage customers to purchase the plugins directly from them. Unfortunately, this is a situation that affects not only us but all theme authors on the ThemeForest platform.

    We appreciate your understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Frank
    Frank
    Participant
    March 6, 2024 at 19:59

    Ok thank you for that, I understand

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2024 at 08:23

    Hello, Frank,

    You’re welcome!

    Best Regards,
    8Theme’s Team

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