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ACP Slow problem on my website after theme update

This topic has 4 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Jack Richardson

Krzysztof

Participant

October 13, 2025 at 08:36

Hello,
After updating my theme and WooCommerce, my ACP is incredibly slow. Should I investigate the problem?

Please, contact administrator
for this information.

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3 Answers

Jack Richardson

Support staff

October 13, 2025 at 10:57

Hello @Krzysztof,

Could you please provide more details about your request? What tools are you using for testing? Have you installed any additional plugins on your website or made any customizations? We would appreciate more information so that we can test the issue on our side.

Best regards,
The 8Theme Team

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Krzysztof

Participant

October 13, 2025 at 10:59

Everything works until the template and woocommerce are updated. Navigating wp-admin takes a long time, sometimes 20 seconds to load one tab

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Jack Richardson

Support staff

October 13, 2025 at 12:06

Hello @Krzysztof,

Could you please perform a test using a default theme such as Storefront? We have reviewed the issue on our side, and the WooCommerce status page takes approximately 10 seconds to load. However, the sources contributing to this loading time are not related to our theme (you can verify this using the developer tools → Network tab; we have also attached a video below).

It appears that some other plugins have been updated, which might now be loading additional scripts or files. We also recommend contacting your hosting provider to review the server configuration, as certain parameters may need to be increased to improve performance.

Best regards,
8Theme Team

Please contact administrator
for this information.

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