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Account Login/Register Tabs – Password reset function.

This topic has 5 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Terpsauce

Terpsauce

Participant

October 18, 2025 at 12:30

Hello,
I’m reaching out to ask if it’s possible to modify the behavior of the password reset process on my site.

Currently, when a user clicks “Lost your password?” on the login page (https://theundergroundmarketplace.com/login/), they are redirected to the “My Account” page. To work around this, I’ve implemented a popup that hides the “My Account” page and only shows the password reset form. However, this solution isn’t ideal.

I’d like to know if it’s possible to change this functionality in any of the following ways:

A: Have the password reset form function directly on the login page without redirecting to the “My Account” page.

B: Trigger the existing password reset popup directly from the login page.

C; Redirect users to a separate, dedicated password reset page instead of the “My Account” page.

I’ve attached a video to demonstrate the current behavior. Please let me know if any of these options are possible.

https://drive.google.com/file/d/1mpgogGZ5PEa1FhV8x3V6PqoIJxsSz8-K/view?usp=sharing

Thank you,

Please, contact administrator
for this information.

#457425 Copied

4 Answers

Andrew Mitchell

Support staff

October 20, 2025 at 09:50

Hello, Terpsauce,

Thank you for reaching out to us and for providing detailed information about your request.

We understand that you would like to modify the behavior of the password reset process on your site. Regarding your suggestions:

A. It is not possible to have the password reset form function directly on the login page without redirection, as this process is handled by the default WooCommerce functionality.
B. Triggering the existing password reset popup directly from the login page may be achievable with custom development or additional JavaScript customization.
C. Redirecting users to a separate, dedicated password reset page can be implemented by customizing the WooCommerce templates or using a plugin that allows you to define a custom password reset URL.

Please note that such modifications require custom coding beyond the default theme settings

Best Regards,
8Theme’s Team

#457491 Copied

Terpsauce

Participant

October 21, 2025 at 19:37

Thanks for the advice, I will use this information to reach out to a developer. If I am not successful in finding anyone who can make the change. ill let you know!

#457638 Copied

Terpsauce

Participant

October 21, 2025 at 23:05

All done. Thanks.

#457649 Copied

Terpsauce

Participant

October 21, 2025 at 23:05

Thanks for the support! My topic “Account Login/Register Tabs – Password reset function.” has been successfully resolved.

#457650 Copied
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Account Login/Register Tabs – Password reset function.

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