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Hello @e.uluturk,

Could you please attach the topic where we resolved similar issues and also provide us with temporary wp-admin access to your website so that we can check the issue and try to implement some solutions? Please make sure that the latest version of the theme is installed on your website first.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @e.uluturk,

Thank you for providing the details. This issue should have been resolved in our latest update; however, since it still appears unresolved on your website, we would like to investigate it further.

Could you please provide temporary WP-Admin and FTP access so that we can examine the issue and determine the best way to assist you?

To grant WP-Admin access, please create a new user account with an Administrator role through your WordPress Dashboard. Once the account has been created, kindly share the username and password with us securely via the Private Content section designated for this purpose.

For FTP access, please provide the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you require assistance in creating these credentials, please contact your hosting provider, who will be able to guide you through the process.

Best regards,
8Theme Team