About defining new license code and number of support days

This topic has 7 replies, 2 voices, and was last updated 2 weeks, 1 days ago ago by Recep

  • Avatar: Recep
    Recep
    Participant
    December 7, 2021 at 15:13

    Hi,
    I previously purchased a license for a website. and 2 weeks ago I bought a 2nd license for my different website. now the number of support days is the same for both licenses.

    Regards,

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2021 at 17:17

    Hello,

    1) If you bought theme new license then your support period is updated and it’s valid for both licenses you have.

    2) Your theme is up to date as I can see on the site that you provided. So, what exactly do you need to update?

    3) I have updated some settings. Check results:
    before – https://gtmetrix.com/reports/roboturkiye.com/ZfofDWx2/
    after – https://gtmetrix.com/reports/roboturkiye.com/ltP9dVHc/

    Regards

    Avatar: Recep
    Recep
    Participant
    December 8, 2021 at 10:53

    hi,

    https://snipboard.io/dK6g4N.jpg
    I couldn’t improve page load times! There are 3 blocks that I created with elementor on the homepage but it doesn’t load before 4-5 seconds.

    I will try another caching plugin. Also, my license terms have been updated according to the first license I bought.

    Regards,

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2021 at 12:19

    Hello,

    Everytime I test your site I get much better results https://gtmetrix.com/reports/roboturkiye.com/6frqL4OK/
    You may try Nitropack plugin.

    Your support period is updated according to the last license that you bought.

    Regards

    Avatar: Recep
    Recep
    Participant
    December 8, 2021 at 12:20

    hi,

    ok thanks.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2021 at 12:22

    Hello,

    You are welcome.

    Regards

    Avatar: Recep
    Recep
    Participant
    May 13, 2025 at 15:16

    Thanks for the support! My topic “about defining new license code and number of support days” has been successfully resolved.

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