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A z-axis display error occurred, and the r near the footer covered the cart popup on the right.

This topic has 10 replies, 3 voices, and was last updated 5 months ago ago by Andrew Mitchell

Misuzu

Participant

January 15, 2025 at 17:51

hello,
A z-axis display error occurred on my site, the %bar near the footer covered the cart popup on the right.
how to solve it?

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#430736 Copied Theme version: 9.4.6

9 Answers

Tony Rodriguez

Support staff

January 16, 2025 at 06:34

Hello, @Misuzu,

Thank you so much for purchasing our theme and contacting our support center.

We have reviewed your website and did not identify any issues. Kindly clear your browser cache and check the website again.

For your reference, please see the attached image in the private content area.

If the issue persists, we kindly request that you provide us with your site’s WordPress admin access in the private content area so that we can investigate further and assist you accordingly.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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Misuzu

Participant

January 16, 2025 at 07:05

Hi Tony Rodriguez,
In my staging site, the progress bar covers the cart popup.
In your demo site.cart popup covers the progress bar.

Which setting affects this coverage?

thanks,

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Misuzu

Participant

January 16, 2025 at 07:15

#

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Tony Rodriguez

Support staff

January 16, 2025 at 07:30

Hello, @Misuzu,

Thank you for your prompt response.

Unfortunately, we are unable to access your website as the wp-admin credentials you provided appear to be invalid.

We kindly request that you share the correct wp-admin access details in the private content area so that we can thoroughly review your website settings and provide the necessary assistance.

We appreciate your cooperation and look forward to resolving this matter promptly.

Best regards,
The 8Theme Team

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for this information.

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Misuzu

Participant

January 16, 2025 at 07:36

hi again

Sorry, the previous password is missing a word

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for this information.

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Tony Rodriguez

Support staff

January 16, 2025 at 08:19

Hello, @Misuzu,

Thank you for providing us with access to your WordPress admin panel.

We are pleased to inform you that the issue has been successfully resolved. Kindly review your website after clearing your browser cache to ensure the changes are reflected.

For your reference, we have included relevant images in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#430779 Copied

Misuzu

Participant

January 16, 2025 at 08:59

hi again,

Thank you for you help!

I noticed that if “z-index: 2 !important;” there will be other display coverage mistake(as shown in the image, but I put z-index: 2 !important; > z-index: 10 !important;. This mistake will be solved (The maximum value can be adjusted to 97.
If 98, the shopping cart popup will be overwritten)

would you please give me the selector of the shopping cart popup so that I can adjust the z-index of this too?

Best regards,
Misuzu

Files is visible for topic creator and
support staff only.

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Tony Rodriguez

Support staff

January 16, 2025 at 09:39

Hello, @Misuzu,

We would like to bring to your attention the selector for the shopping cart popup:
.etheme-elementor-off-canvas__main

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#430797 Copied

Andrew Mitchell

Support staff

January 16, 2025 at 09:43

Dear Misuzu,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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A z-axis display error occurred, and the r near the footer covered the cart popup on the right.

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