I ve bought your theme but I have a lot of problems.
1. the tagline isnt correct, I have change it but it kept the first one I typed
2. the google analytics code is showing on the top of the page
3. the speed on google speed test is very low
4. the contact form in the homepage is not working (while the same contact form works on the contact page I have made).
Please help.Site URL: hidden Theme version: 2.7.2
I see that google analytics code is’t showing on the top of the page
To increase speed of page we recommend you to install cache plugin like (W3 Total Cache)
Give 777 root on folder (Royal/wp-content/themes/royal/framework/inc/really-simple-captcha) and for all files and folders in it.
And one more the wp-admin credentials are not correct. Please check and provide us again.
the google analytics code is not showing as i had to install an extra plugin and remove it from your theme…
I installed W3 Total Cache but it crashed the site not operating the menu in mobile…
still the mobile version havent got the up button…
the speed in mobile in googles test is ONLY 60 while in desktop is only 83…
your theme needs a lot of work and your support must get better…
this is annoying…I did what you said about giving 777 root on folder (Royal/wp-content/themes/royal/framework/inc/really-simple-captcha) and for all files and folders in it.
but as from today morning now the security code isntt working…
also the speed stays too low 60-83 in google (mobile-desktop) and this has nothing to do with the plugins or the server as I have the same plugins in another wordpress site with another theme and ransks 89-95 in the same server..
Sorry for a long delay.
We still have a limited permissions to wp-admin panel – http://prntscr.com/c5y0ln
and got the following message when trying to log via FTP:
“530 Login authentication failed”
Also you can speed up the site following the suggestions from these articles:
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