Hi. I want to use [8theme] Products element.It shows all products and categories well but Categories or tags section not working. I want to show custom categories. Please help
Thank you 🙂
Theme version: 5.1.3 WooCommerce version: 3.5.2Do you use the latest version of Core plugin (1.1.7)? https://xstore.helpscoutdocs.com/article/37-plugins-update
Please provide temporary wp-admin access so I can take a closer look.
Regards
1) Please set for the user – administrator role so I can see categories of products and Plugins section http://prntscr.com/lrw517
2) Try to enter names, not ids, here – http://prntscr.com/lrw67j
Regards
Hello,
Could you, please, provide me temporary FTP access to your site?
Regards
Hello,
Check now, please.
Regards
Thank you 🙂 You have fixed now products are appears when i write category ids as taxonomies in code manually . But again when i enter category name nothing appears.I wish you will fix it in next updates. Thank you again 🙂
Hello,
You are welcome!
That problem is caused by the Polylang plugin. Our developers will check why that plugin affects that option.
Regards
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