8theme instagram - by apotik - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: apotik
    apotik
    Participant
    October 27, 2019 at 14:12

    Hello,

    I added an instagram account to my website but I want to change, when I click on generate an access token it does not work
    Can you help me please?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2019 at 14:19

    Hello,

    I can’t open your site. Please check.
    Also, provide a screenshot of the problem. You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
    What versions of the theme, Core plugin and PHP do you use?

    Regards

    Avatar: apotik
    apotik
    Participant
    October 27, 2019 at 14:28

    Im sorry I was wrong in my identifiers

    Please contact administrator
    for this information.
    Avatar: apotik
    apotik
    Participant
    October 27, 2019 at 14:32

    please check the screen

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2019 at 15:00

    I can’t access your site, there is a redirect – http://prntscr.com/por6k3
    What exactly do you want to change?
    It should be another account?

    Regards

    Avatar: apotik
    apotik
    Participant
    October 27, 2019 at 15:17

    I want to install my instagram feed
    I have already set my account instagram but I wish to change, but I can not. I give you my access in private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2019 at 15:52

    In this case, remove the current account by click on X – http://prntscr.com/pornie and add a new one manually http://prntscr.com/porou0 Because current data are cached, you can generate the token on this site https://instagram.pixelunion.net/ , or log out your Instagram account in current browser and clear cache.

    Regards

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