8theme – Filter Products by Price not working

This topic has 7 replies, 4 voices, and was last updated 4 years, 9 months ago ago by teolivier

  • Avatar: teolivier
    teolivier
    Participant
    September 12, 2020 at 18:05

    The product price filter widget is giving a 404 error when I put it in the “Shop filters” section of my Shop page. I have tested this with another developer’s price filter widget and then it works fine. However when I use the 8theme widget it does not use the right url in the GET request for the query? Other 8theme filters like Filter by Attribute and Filter by Category works fine, it is just the price filter that does not.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2020 at 08:24

    Hello,

    Thanks for using our theme.
    Please provide temporary FTP access also.

    Regards

    Avatar: teolivier
    teolivier
    Participant
    September 13, 2020 at 18:49

    Ok

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Participant
    September 14, 2020 at 05:12

    Hi,

    I can’t access FTP, please check again https://prnt.sc/ugsjha

    Regards,
    Hung PD

    Avatar: teolivier
    teolivier
    Participant
    September 14, 2020 at 13:15

    Please try again with new password, I think it might have been a server/connection issue and not a password issue. See the picture in my private content where I recreated an incorrect password response (different to your screenshot).
    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2020 at 16:38

    Hello,

    Problem with the price filter was caused by the permalinks type http://prntscr.com/uh4bgz
    Use the following type http://prntscr.com/uh4cs8
    Check the filter by price now.

    Regards

    Avatar: teolivier
    teolivier
    Participant
    September 15, 2020 at 07:51

    Hi,
    Yes I see it’s working now! Thanks you’ve taught me something new!
    Take care

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