Tagged: 500 error
Just purchased the xstore today and I’m trying to get xstore on my site. When the 8store core is installed it crashes the site and I get a HTTP 500 error.
I have XStore_Theme_V3.3 and the 8theme Core plugin is V1.0.11Theme version: 3.3 WooCommerce version: 2.6.11
Hello, we are trying to update the 8theme Core plugin, but when it is installed it locks up the site and I get an HTTP 500 error.Site URL: hidden Theme version: Versão: 4.25 WooCommerce version: Versão 3.4.7
Sorry for the delay due to the weekends.
Did you try to update the plugin via FTP? https://xstore.helpscoutdocs.com/article/37-plugins-update
500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
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