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8theme core activation error - by ecompro34

This topic has 2 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: ecompro34
    ecompro34
    Participant
    December 1, 2016 at 20:46

    Hello All,
    I’m trying to get xstore on my site. However, when the 8store core is activated it crashes the site and I get a 500 error. Any thoughts on this as I would really like to get xstore up and running.

    I’ve narrowed it down to the 8theme core plugin as the site doesn’t crash when the core plugin is not activated.

    #147645 Copied Theme version: latest WooCommerce version: latest
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 2, 2016 at 12:21

    Hello,

    Could you please delete XStore core plugin and install the latest version of this plugin 1.0.10 + XStore theme version 3.1. Or provide me temporary admin panel and FTP access and we’ll do it for you.

    Regards

    #147723 Copied

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