• 

  queenb123

  Participant

  September 22, 2015 at 01:20

  Why do i keep getting this 500 internal error, once i get this error, the website completely screws up and it is a bloody pain to get my web hosting company to give a back up of my website, is there something wrong with the theme, is it unastable? Just tire dof this and it is so frustrating, been through this 6 times!

  #88440 Copied
  3 Answers
  

  Robert Hall

  Participant

  September 22, 2015 at 07:22

  Hello,

  As I see site working fine now. See screenshot: http://prntscr.com/8j3gzs

  Also try to read this topic:
  http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

  Regards,
  Robert Hall.

  #88470 Copied
  

  queenb123

  Participant

  September 22, 2015 at 08:48

  ok still didnt help me

  apparently there are malicious files in my ftp folder, i may need to restart the site again!

  did you guys upload anything when i gave you ftp access?

  #88506 Copied
  

  Jack Richardson

  Support staff

  September 22, 2015 at 09:19

  Hello,

  We didn’t upload any files.
  Internal Server Error is related to server configuration and you have to contact your hosting provider regarding this issue.

  Thank you.

  Best regards,
  Jack Richardson.

  #88516 Copied
• Viewing 4 results - 1 through 4 (of 4 total)