500 Error and the home page looks like a tab view

Hello, Eslyn Dsouza,

Thank you for providing access. We have made the necessary changes to the file. Please check if the issue has been resolved, and don’t forget to clear the cache during this verification.

File path: wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-carousel.php

Best regards,
8Theme Team

Hello, Eslyn Dsouza,

1) The “critical issue” you are seeing is related to the server response time, not to the absence of caching.

In fact, caching is functioning correctly on the site – this is confirmed by the detected headers such as x-litespeed-cache, etag, and age. These indicate that the pages are being served from the cache as expected.

The warning appears because the measured server response time is approximately 635 ms, while WordPress recommends keeping it below 600 ms. This is a very minor deviation and does not indicate any functional issue or misconfiguration.

It is also important to note that this metric depends on several factors beyond page caching, including:
• current server load,
• hosting environment,
• PHP/MySQL performance,
• background processes or cron jobs.

Therefore, even with properly configured caching, this check may occasionally display a warning.

In summary:
• Caching is active and working correctly.
• The message is a performance recommendation, not a critical malfunction.
• No immediate action is required unless you notice significant speed issues on the frontend.

If you wish, I can perform a more detailed performance analysis (TTFB, uncached requests, etc.) to identify any potential areas for further optimization.

2) As far as we can see, the patches have already been applied.

3) This is not critical. The maximum value of 180 is used only when installing demo content. A value of 120 should be sufficient unless you plan to use a large number of third-party plugins.

Best regards,
8Theme Team