404 "My Account" and "Proceed to Checkout"

This topic has 4 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: Rita
    Rita
    Participant
    March 15, 2016 at 02:28

    I’ve looked at this thread:https://www.8theme.com/topic/404-cart-checkout-my-account/ and have erased cache, refreshed the site, but both pages are still redirecting to a 404.

    I’m able to add to cart and view the cart, but once I click on “proceed to checkout” it errors to a 404.

    When I click on “my account” it errors to 404 also, but I know the page exists in the “page” area of the WordPress admin.

    I activated the child theme today, but I know I had the same issues yesterday when the regular theme was activated.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 15, 2016 at 09:33

    Hello,

    As I see those 2 pages uses https protocol.
    Have you installed SSL certificate?
    Please contact your hosting provider support regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Rita
    Rita
    Participant
    March 17, 2016 at 01:26

    Ah ok. That makes sense. My SSL is on the live site. So those pages won’t error once I deploy the staging site live. thank you.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 08:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘404 "My Account" and "Proceed to Checkout"’' has been successfully resolved, and the topic is now closed for further responses

8theme SalesMax plugin
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.