• 

  matt9269

  Participant

  September 24, 2015 at 03:43

  After updating the out-of-date WooCommerce files, the Product Detail page shows a 404 Error. The shop/catalog page, add-to-cart, checkout all work – but when a user clicks on the product detail, they always receive a 404 error.

  The Permalink options are set correctly.

  #88951 Copied Theme version: 2.3 WooCommerce version: 2.4.4
  3 Answers
  

  Robert Hall

  Participant

  September 24, 2015 at 07:27

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #88963 Copied
  

  matt9269

  Participant

  September 24, 2015 at 15:15

  As requested in Private Content

  Please, contact administrator
  for this information.

  #89078 Copied
  

  Robert Hall

  Participant

  September 24, 2015 at 15:31

  Hello,

  As I see you’re using WooCommerce and WP eCommerce plugins, but our theme is compatibility only with WooCommerce plugin.

  Also you’re using odl theme. Please update to the latest.
  Don’t forget to make backup of the site before update.
  Here is video tutorial how to update theme.
  https://www.youtube.com/watch?v=KdWESIIPU1k

  Regards,
  Robert Hall.

  #89083 Copied
• Viewing 4 results - 1 through 4 (of 4 total)