3rd Party plugin - by arjanks - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: arjanks
    arjanks
    Participant
    October 29, 2017 at 16:15

    I bought this theme to explore the possibilities, but i have some issues with a plugin that i am using frequently.

    http://dawnthemes.com/product/woocommerce-page-builder/

    Im using this plugin on several themes without any problems. But it seems that your theme doesn’t like this plugin. I am able to install it, but it only recognized one item (product excerpt)

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: arjanks
    arjanks
    Participant
    October 30, 2017 at 08:53

    An update below in the Private Content

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 16:51

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
    If you need help with additional customization contact WP-Kraken team.

    Regards

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