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  rubenvandoorn

  Participant

  November 14, 2015 at 20:55

  Hi,

  I recently found out that on our site the menu and hamburger menu items work fine on a Windows PC and laptop, but that on Android tablets and smartphones the menu items don’t respond eg. show submenu and/or navigate to the requested URL.

  I checked some other sites using the legenda theme and they seem to work fine.

  Would you please take a look at it and see if you can help fix it.

  Thanks in advance.

  Best regards,
  Ruben

  Please, contact administrator
  for this information.

  #99489 Copied Theme version: 2.9 WooCommerce version: 2.4.8
  3 Answers
  

  Jack Richardson

  Support staff

  November 16, 2015 at 08:54

  Hello,

  Please update the theme to the latest version and Woocommerce as well.
  Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  Best regards,
  Jack Richardson.

  #99547 Copied
  

  rubenvandoorn

  Participant

  November 21, 2015 at 13:50

  Hi Jack,

  Thanks for your reply.

  I did what you asked, everything is updated.

  The problem is still there on Android: on Chrome the navigation and menu’s work fine, on Firefox (on Android smartphone and tablet) the navigation and menu’s are not working.

  Hope to hear from you soon.

  Best regards,
  Ruben

  #100652 Copied Theme version: 2.9.2
  

  Eva Kemp

  Participant

  November 23, 2015 at 14:43

  Hello,

  We’ve checked your site on Samsung mobile device and haven’t seen any issues with mobile menu.
  Try to clear browser cache and check again.

  Thank you.

  Regards,
  Eva Kemp.

  #100859 Copied
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