Multiple Problems (after upgrade?) - by KlaasKoopman

This topic has 15 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 14, 2015 at 20:29

    Hi Support,

    Currently working on a theme for a client, but somehow running into alot of trouble:

    1. Mega Menu isn’t working anymore. It’s set to: menu-full-width menu-column3 and it does have sublinks. Worked before I upgraded the theme
    2. Upgrading; I did everything as read in the file, but now when I look at the Theme Options, it’s missing the styling for the theme options menu. And it says: RoyalStore v 0.0.1
    3. And last question, how do I get the width on this page to be thesame as on the homepage width (1200) without screwing up the rest of the theme: see private content

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 14, 2015 at 20:30

    Adding login information, just in case: see private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 16, 2015 at 10:08

    Hello,

    1./2. Please update the plugins to the latest versions https://www.8theme.com/download-plugins/ .

    3. Add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .boxed .st-container {
        width: 970px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 16, 2015 at 11:29

    Dear Eva,

    Thank you for replying:

    1/2. The only plugin that is not up to date is the master slider, which I’m not using. So that shouldn’t make a difference.

    3. I added the code, but doesn’t fix the menu. And I do want to keep the width of the current design.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 16, 2015 at 11:47

    Hello,

    1. You’re using old versions of plugins Revolution Slider, Ultimate Addons for Visual Composer, WPBakery Visual Composer. Please update them. You can download the latest versions here:
    https://www.8theme.com/download-plugins/ .

    2. Use this code in Theme Options > Custom CSS > Custom CSS for desktop to change container width:

    .container {
        width: 1200px;
    }

    Regards,
    Eva Kemp.

    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 16, 2015 at 12:00

    Dear Eva,

    Can I just upload the new plugins to override the old?

    Klaas

    Avatar: Eva
    Eva Kemp
    Support staff
    November 16, 2015 at 14:48

    Hello,

    Yes, you need to override old plugins files with the new ones.

    Regards,
    Eva Kemp.

    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 16, 2015 at 15:56

    Ok,I have added the css and I have override all the old plugins, but still no difference in any of the given problems

    Avatar: Eva
    Eva Kemp
    Support staff
    November 16, 2015 at 16:16

    Hello,

    As I see now the width of the page is 1200px:
    http://storage5.static.itmages.com/i/15/1116/h_1447686707_2431885_52a964b6fd.png

    Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 16, 2015 at 16:51

    Eva,

    Im sorry to ask, but have you read the actual problems, or did I not explain good enough? English is not my native language, so that could be the problem.

    The width of the page is not and has not been a problem. FTP Credentials added.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 16, 2015 at 18:26

    Hello,

    Your 3rd question was:

    3. And last question, how do I get the width on this page to be thesame as on the homepage width (1200) without screwing up the rest of the theme: see private content

    Isn’t the problem with the width?

    In this case please show on screenshots what you want to do.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 16, 2015 at 18:41

    Eva,

    Sorry sorry sorry, forgot about that question. Was more focussed on the mega menu not working. My sincere apologies!

    So we got point 3 covered now, got a solution for the others?

    Avatar: Eva
    Eva Kemp
    Support staff
    November 16, 2015 at 20:15

    Hello,

    I’ve added the code in child style.css file:

    .menu-column3 .nav-sublist-dropdown {
        width: 600px !important;
    }

    Please check menu now.

    Regards,
    Eva Kemp.

    Avatar: KlaasKoopman
    KlaasKoopman
    Participant
    November 17, 2015 at 09:52

    Thanks alot, really appreciate it!

    Avatar: Eva
    Eva Kemp
    Support staff
    November 17, 2015 at 10:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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