• 

  lr123

  Participant

  November 4, 2015 at 00:52

  Hi,

  The Ajax option is ON in single product page settings, however when I add an item to cart, on a single product page, it just says “Item has been added to your cart” with the view cart button. It used to have the actual popup, which is what I want, but now it doesn’t exist. Please let me know how to fix this…

  #97658 Copied
  12 Answers
  

  Stan Russell

  Participant

  November 4, 2015 at 08:55

  Hello lr123,

  please provide us with link to your site.

  Regards,
  Stan Russell.

  #97672 Copied
  

  lr123

  Participant

  November 4, 2015 at 19:51

  Hey,

  Here it is, but I would like to remove the link after it is resolved please…

  http://www.livingrational.com/

  Let me know if you find the issue…

  #97861 Copied
  

  Eva Kemp

  Participant

  November 4, 2015 at 20:08

  Hello,

  Please provide us with wp-admin panel credentials in Private Content.

  Regards,
  Eva Kemp.

  #97867 Copied
  

  lr123

  Participant

  November 4, 2015 at 20:17

  See private info, I made you an author level user.

  Please, contact administrator
  for this information.

  #97872 Copied
  

  lr123

  Participant

  November 4, 2015 at 20:30

  You guys just somehow took the whole site down. Please fix immediately. This is not acceptable.

  #97874 Copied
  

  lr123

  Participant

  November 4, 2015 at 20:32

  Hello? The site is still down. What is going on. I need a call immediately 717 333 3152.

  #97875 Copied
  

  lr123

  Participant

  November 4, 2015 at 20:37

  Actually it could be down because of an SSL installation. Not really sure.

  #97876 Copied
  

  Eva Kemp

  Participant

  November 5, 2015 at 09:51

  Hello,

  We didn’t make any changes to your site.
  As I see now it’s active.

  Please give us full permissions to view all settings in wp-admin panel.

  Regards,
  Eva Kemp.

  #97925 Copied
  

  GetNatalie

  Participant

  November 29, 2015 at 23:56

  I am having the same issue. Also the cart widget’s don’t update after you add or remove a product unless to click on another page. It adds to the little number but when you hover over the cart it says “No products in cart”. shoptailspin.com/shop

  Please see admin details below

  Please, contact administrator
  for this information.

  #101857 Copied
  

  Jack Richardson

  Support staff

  November 30, 2015 at 16:46

  Hello @GetNatalie,

  As I see Cart widget is working properly:
  http://storage7.static.itmages.com/i/15/1130/h_1448898363_3351375_f655abd4e4.png

  Try to clear browser cache and check again.

  Best regards,
  Jack Richardson.

  #101970 Copied
  

  GetNatalie

  Participant

  December 1, 2015 at 00:23

  Yes I figured out Cloudflare was causing that conflict. Do you have any idea why that would be? I had to disable cloudflare.

  #102058 Copied
  

  Stan Russell

  Participant

  December 1, 2015 at 08:22

  Hello GetNatalie,

  unfortunately Cloudflare is not officially supported by our theme so we can not guarantee its work with Royal theme. Sorry for inconvenience.

  Regards,
  Stan Russell.

  #102072 Copied
• Viewing 13 results - 1 through 13 (of 13 total)