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  ITStartsWithCoffee

  Participant

  October 26, 2015 at 13:27

  Hello,

  I’m building a webshop using the WooPress theme and the Coffee template. When I add the Visual Composer module “Products” I can choose different display types such as Slider, Slider full width, Raster and List. The sliders work fine, but when I choose raster or list it doesn’t seem to work. I want the raster with 4 columns, but rather then showing those columns all the products get stacked underneath each other. They also don’t show the images and for some of the products it’ll display the “Add to cart” button and with others the “Read more” button.. It seems to be broken.

  Hope you guys can help!

  Thanks,
  – Mark

  #96017 Copied Theme version: 2.5 WooCommerce version: 2.5
  8 Answers
  

  ITStartsWithCoffee

  Participant

  October 26, 2015 at 13:29

  Edit: WooCommerce version is 2.4.7

  #96018 Copied
  

  Eva Kemp

  Participant

  October 26, 2015 at 14:32

  Hello,

  Please provide us with FTP and wp-admin panel credentials in private content.
  Have you made any changes in the theme files?

  Regards,
  Eva Kemp.

  #96045 Copied
  

  ITStartsWithCoffee

  Participant

  October 26, 2015 at 17:20

  Reply

  Please, contact administrator
  for this information.

  #96100 Copied
  

  Eva Kemp

  Participant

  October 26, 2015 at 20:12

  Hello,

  As I see you’re using old versions of plugins Visual Composer, Ultimate Addons for Visual Composer, Revolution Slider. Please update them https://www.8theme.com/download-plugins/ .
  After that check products.

  Regards,
  Eva Kemp.

  #96152 Copied
  

  ITStartsWithCoffee

  Participant

  October 28, 2015 at 08:26

  Hello Eva,

  We’ve updated all the plugins, but nothing has changed.

  Regards,
  Mark

  #96400 Copied
  

  Eva Kemp

  Participant

  October 28, 2015 at 10:09

  Hello,

  The problem persists only with your child theme.
  Activate Woopress parent theme and you’ll see correct products display.
  You need check modifications you’ve made in child theme directory.

  Regards,
  Eva Kemp.

  #96429 Copied
  

  ITStartsWithCoffee

  Participant

  October 28, 2015 at 14:03

  Hi Evan,

  Thank you, it’s working now. I’ve downloaded and installed the child theme from this website and that also seems to work.

  Thanks for helping!

  Regards,
  Mark

  #96488 Copied
  

  Jack Richardson

  Support staff

  October 28, 2015 at 16:53

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #96537 Copied
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