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  matthiasprovo

  Participant

  October 26, 2015 at 04:19

  Installed base content

  Giving this error when trying to enable the cleopatra slider when enabeling the Jewellery theme:

  Failed to import Media “adv2”
  Failed to import Media “adv1”
  Failed to import Media “back1”

  I noticed ALOT of people are having this problem (yes it might be a server problem but what, i run VPS)

  I there a workaround, something manual?

  Would love to hear from you ASAP

  Please, contact administrator
  for this information.

  #95924 Copied Theme version: latest WooCommerce version: latest
  7 Answers
  

  Jack Richardson

  Support staff

  October 26, 2015 at 10:43

  Hello,

  Slider couldn’t be imported because ZipArchive extension is not enabled.
  Contact your hosting provider and ask them to enable this extension.

  Best regards,
  Jack Richardson.

  #95982 Copied
  

  matthiasprovo

  Participant

  October 26, 2015 at 11:42

  I there a workaround? Manual?

  #96005 Copied
  

  matthiasprovo

  Participant

  October 26, 2015 at 13:50

  ZipArchive extension is installed, still not working

  

  #96022 Copied
  

  matthiasprovo

  Participant

  October 26, 2015 at 13:51

  http://imgur.com/zPwhuGi

  #96023 Copied
  

  Jack Richardson

  Support staff

  October 26, 2015 at 15:02

  Hello,

  Slider still can’t be imported because of this error:
  “Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.”

  Please contact your hosting provider regarding this issue.

  Best regards,
  Jack Richardson.

  #96059 Copied
  

  matthiasprovo

  Participant

  October 26, 2015 at 16:37

  extension is now active, still same errors and allignment issues. It fixed abit tho

  #96087 Copied
  

  Eva Kemp

  Participant

  October 26, 2015 at 17:52

  Hello,

  I’ve imported Cleopatra slider and installed Jewelery template. You can find it in Pages section.
  Please check.

  Regards,
  Eva Kemp.

  #96110 Copied
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