• 

  emeliech

  Participant

  October 23, 2015 at 11:22

  Hello,

  We have some problems with our website in safari browser.

  one one of my computers, 15″ macbook pro; I cannot click on anything

  on the other computer,13″ macbook pro; the tab within the single product page is not displaying correctly and also is not working. (please visit a product page with chrome to see how it is supposed to be)
  See image:
  http://snag.gy/rRJoQ.jpg

  Here is a product:
  http://www.ringsofsweden.com/ringar/geti/black-laser-three

  What might be the problem here?

  Thanks!

  #95766 Copied Theme version: 2.3 WooCommerce version: latest
  7 Answers
  

  Robert Hall

  Participant

  October 23, 2015 at 11:54

  Hello,

  I’ve just checked it in Chrome and Safari browser and didn’t see any problem there.
  See screenshot: http://prntscr.com/8udmkg

  Please clean all cache and check this issue.

  Regards,
  Robert Hall.

  #95773 Copied
  

  emeliech

  Participant

  October 28, 2015 at 14:31

  It happens on safari 13″ screen.

  Best regards

  Emelie

  #96496 Copied
  

  Eva Kemp

  Participant

  October 29, 2015 at 11:41

  Hello,

  We’ve checked your site in Safari and Chrome, and haven’t seen any issues:
  https://gyazo.com/866bfb82cb464e60f74dce58ad2dda9d
  https://gyazo.com/bce213d9fc2f30e0468acd76d7d37871

  Please specify what browsers and OS versions you’re using.

  Regards,
  Eva Kemp.

  #96711 Copied
  

  emeliech

  Participant

  October 30, 2015 at 15:31

  still not working for me . . . I will reinstall my os and test again and let you know how it goes.

  #97020 Copied
  

  Eva Kemp

  Participant

  October 30, 2015 at 16:16

  Hello,

  Ok, looking forward to your reply.

  Regards,
  Eva Kemp.

  #97041 Copied
  

  emeliech

  Participant

  November 23, 2015 at 12:01

  Problem solved!

  Thank you!

  #100833 Copied
  

  Jack Richardson

  Support staff

  November 23, 2015 at 17:30

  Hello,

  Glad to hear it.
  Have a nice day.

  Best regards,
  Jack Richardson.

  #100903 Copied
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