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Picture Parallax - by Naomi - on WordPress WooCommerce support

This topic has 31 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Jack Richardson

Naomi

Participant

July 11, 2014 at 10:28

Hello All,

The test website : http://or-com.fr/verdon-passion/

I have a problem with 2 things.
First, the picture parallax no works on chrome and Safari browsers. The picture no appear, and i have just a color grey background. How to fix it ?

Then, in Top header, i use like in your template demo a pluggin “Testimonial”. The fuction delay no works. I put 5000 in the input “Interval”, but no works.

Thank you,
Cédric

#9508 Copied

30 Answers

Eva Kemp

Support staff

July 11, 2014 at 11:16

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#9511 Copied

Naomi

Participant

July 11, 2014 at 13:04

It’s send 🙂

#9523 Copied

Naomi

Participant

July 11, 2014 at 13:05

Send *

Please, contact administrator
for this information.

#9524 Copied
Eva Kemp

Support staff

July 11, 2014 at 14:20
Please try to use this code in custom.css file for the solution:
```
.et_section.parallax-section {
background-attachment: inherit !important;
}
```
Here you can watch the tutorial how to create custom.css.

Regards,
Eva Kemp.
#9532 Copied
Naomi

Participant

July 11, 2014 at 16:35

Hello,

For the image parallax this works !
And for the delay on slider testimonial? How can I fix it?

Cédric,

#9554 Copied

Eva Kemp

Support staff

July 11, 2014 at 16:53

Hello,

As I see you have very old Visual Composer version. Please update it and check if it fixes the issue. To update the plugin you need download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider. After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Eva Kemp.

#9556 Copied

Flexibilis

Participant

July 11, 2014 at 18:55

Hello,

I had the same problem with the parallax effect. I use two of them on the opening page. The first was good, but the second was only a grey image in Chrome.
I used the CSS given above and now both images can be seen in Chrome, too, but now the movement of the background images are much less then before, truly they move so little that hard to see (almost like normal pictures).
It can be seen on esszencianatur.hu site.
Could you check it for me please?
Thank you in advance.

p.s. I just see that the CSS modified the administrator view as well. E.g. in theme options some the fields cannot be seen for e.e. typography, etc. I see there was update yesterday on the template. How can I update my template?

#9569 Copied

Naomi

Participant

July 11, 2014 at 20:21

Hello Eva,

I come to do your manipulation to remplace the 2 pluggins by the news but no works…
Can you look why ? 🙂

Cédric,

#9578 Copied

Eva Kemp

Support staff

July 12, 2014 at 09:33

Hello @Naomi,

As I see you still have VC Version 4.1.2, not the latest one.
Please provide us with FTP credentials and we’ll update it for you.

Regards,
Eva Kemp.

#9616 Copied

Eva Kemp

Support staff

July 12, 2014 at 09:45

Hello @Flexibilis,

Please provide us with wp-admin panel credentials in Private Content.
We didn’t update the theme files, just reuploaded the plugins Visual Composer and Revolution Slider with new versions.

Regards,
Eva Kemp.

#9619 Copied

Flexibilis

Participant

July 12, 2014 at 11:31

Hello Eva,

In private I send you the id. and pass to the site.
The administrator view is solved, only the parallax issue I still have.
Regarding the update can I update the Visual Composer and the Slider revolution somehow in my template?

Please, contact administrator
for this information.

#9639 Copied

Eva Kemp

Support staff

July 12, 2014 at 11:46

Hello @Flexibilis,

I’ve removed the code you inserted in custom.css and parallax effect is working fine in Chrome and Firefox browsers.
To update the plugins you need re-download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Eva Kemp.

#9642 Copied

Flexibilis

Participant

July 12, 2014 at 12:00

Hi,

Thank you. In a newly downloaded Chrome on my wife’s laptop it is ok. In my “old” ones on my laptop and desk computer – still not. Interesting. I will reinstall Chrome, maybe it solves.

#9643 Copied

Eva Kemp

Support staff

July 12, 2014 at 12:02

Hello,

Yes, we recommend you to use the latest versions of browsers.
Please update it and let us know if the issue still persists.

Regards,
Eva Kemp.

#9644 Copied

Flexibilis

Participant

July 12, 2014 at 12:37

I reinstalled Chrome. First all was good. Then I magnified the view from 100% to bigger and the image disappeared. Going back to 100% the image “came back”. (The first parallax image had no problem, only the second one.)
In Firefox there is no problem with magnifying.

#9645 Copied

Eva Kemp

Support staff

July 13, 2014 at 18:20

Hello @Flexibilis,

Are you changing the view in Chrome browser settings or in VC?
Could you please show a screenshot of the image you see?
Thank you.

Regards,
Eva Kemp.

#9685 Copied

Flexibilis

Participant

July 13, 2014 at 19:05

Hi,

It is the normal Chrome zoom function.
http://data.hu/get/7877033/screenshots.docx

Regards,

Fedor

#9691 Copied

Eva Kemp

Support staff

July 14, 2014 at 08:01

Hello,

Could you please resend a screenshot as there is no image?
Thank you.

Regards,
Eva Kemp.

#9703 Copied

Flexibilis

Participant

July 14, 2014 at 17:16

Hi,

Please try this one: http://www.4shared.com/file/F1DH_rrwba/screenshots.html

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Eva Kemp

Support staff

July 15, 2014 at 11:14
Hello,

Have you changed permissions for 8theme user in wp-admin panel? We’re unable to view custom.css file.
Please add this code into custom.css:
```
.et_section.parallax-section {
background-attachment: local !important;
}
```
Let us know if it helps.

Regards,
Eva Kemp.
#9836 Copied
Flexibilis

Participant

July 15, 2014 at 11:38

Hi,

I switched back your permission to administrator now.
I put in the code. Then on zooming the image did not disapper, but the images were again almost fixed, so there was a very small “parallax effect” only. Then I removed the code.

Regards,
Fedor

#9840 Copied

Eva Kemp

Support staff

July 15, 2014 at 14:29

Hello,

Unfortunately our theme is not designed for zooming and this issue may depend on the image size. Try to upload bigger image in this case.

Regards,
Eva Kemp.

#9864 Copied

Flexibilis

Participant

July 15, 2014 at 22:25

Hi,
I tried this evening. Does not work. Never mind. It remains like that.
Regards,
Fedor

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Eva Kemp

Support staff

July 16, 2014 at 08:17

Hello,

If you have any questions feel free to ask us.

Regards,
Eva Kemp.

#9944 Copied

Flexibilis

Participant

July 17, 2014 at 16:57

Hi,

Today I bought the Layered Popups 3.26 plugin from codecanyon – http://codecanyon.net/item/layered-popups-for-wordpress/5978263 – (http://layeredpopups.com/). After install and turn on the parallax images with all content disappeared from the opening page of my site, only two big black fields remained there.
Then I turned off the plugin and the images came back. I’ll write to codecanyon, too. I need a solution for this because this is a paid plugin.
I do not know if you can do anything with it, just let you know. I do not think it is a WordPress issue since it is done to WordPress, so it should work.
Regards,
Fedor

#10120 Copied

Eva Kemp

Support staff

July 17, 2014 at 17:54

Hello,

Have you tested the plugin with some other theme? Please check it.
Also please provide us with the link where we can reproduce the issue from our side.
Thank you.

Regards,
Eva Kemp.

#10126 Copied

Flexibilis

Participant

July 17, 2014 at 18:07

Hi,

Ivan Churakov, the plugin author solved the issue with a speed of thunder. He made a new version of the plugin, it is 3.27 now, so problem solved.

Thank you.
Regards,
Fedor

#10130 Copied

Eva Kemp

Support staff

July 17, 2014 at 18:08

Hello,

We’re glad the solution has been found.
Enjoy your work!

Regards,
Eva Kemp.

#10132 Copied

Flexibilis

Participant

September 27, 2014 at 08:00

Hi,

How can I make a parallax image on a side when I have sidebar switched on? Till now I could make parallax image if I enabled full width. But unfortunately for better conversion I have to put sidebar to every side, so I cannot enable full width.
Can I make parallax image in a column only?

Regards,
Fedor

#17287 Copied
Tagged: best, parallax, picture, responsive, selling, themes, woocommerce
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