Youtube video background issues - by FuegoHD

This topic has 5 replies, 2 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: FuegoHD
    FuegoHD
    Participant
    October 12, 2015 at 03:32

    Hello, I am trying to display a Youtube video.

    Row settings>background tab>background style>Youtube video, paste link…

    The video displays with a black bar usually on the left side sometimes on the top. I try another Youtube video of my own, same problem. I tried another, a music video from a major artist/label, same problem. Which means its not an issue with how I upload or format I used.

    I tried default width, full width, maximum full width nothing.

    I upload the video to my media library and it displays fine… any width, no black bar. But now its too slow and freezes so that not the solution.

    Is the problem at Youtube? What is causing this black space to show up in my page?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: FuegoHD
    FuegoHD
    Participant
    October 12, 2015 at 06:26

    Also, it doesn’t show on mobile. And the placeholder image goes away as if the video were about to play but all I get is a black bar where the video should be playing.

    Avatar: Eva
    Eva Kemp
    Participant
    October 12, 2015 at 12:21

    Hello,

    I’ve added the code in CSS block of your page:
    http://storage8.static.itmages.com/i/15/1012/h_1444648884_5636634_967042ee2c.png

    Please clear browser cache and check video now.

    Regards,
    Eva Kemp.

    Avatar: FuegoHD
    FuegoHD
    Participant
    October 12, 2015 at 14:33

    Awesome thanks. That worked beautifully.

    Avatar: Eva
    Eva Kemp
    Participant
    October 12, 2015 at 14:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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