This topic has 8 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Brian Johnson
Hi,
I wrote on themeforest but said i had to write here.
The minicart on my webpage is not loading or atleast coming up when you hover it. Also on my checkout page it doesnt load so people cant checkout, or buy anything on my website now. It has been like this for a week now. I have tried updating the theme, plugins. I have also deleted the theme and installed it again and still it doesnt work.
Can you help with this ?
Hello
Please provide us with wp-admin credentials to your site.
Regards.
Brian Johnson
Alright.
Hello,
You’re using old plugins versions. Please update them. You can download plugins archives here:
https://www.8theme.com/download-plugins/ .
Also this plugin was causing the issue – WooCommerce 2Checkout – Inline Checkout. I’ve disabled it. Please clear browser cache and check your site now.
Regards,
Eva Kemp.
Hi, i have updated the plugins that matter and still it does not work. I cleared cache, and i tried 3 browsers.
Also at the bottom of the page there is a 404 from We Build Tools that i dont get why are there.
Would you take another look ?
Hello,
Please provide us with FTP credentials in private content.
Regards,
Eva Kemp.
Okay.
Hello
I have checked your site and was able to add to cart a product and checkout then. Is your issue solved&. Please provide us with links where we can see the issue if it is still exist. Sometimes 3-d party plugins may cause such fuctionality.
Regards,
Brian Johnson
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