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Child themes modifies - by melide - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

melide

Participant

October 4, 2015 at 15:38

Hi, I’ve created the child themes and I’m trying set the boxered layout and adjusting the width but if I make some modify nothing happens. About the mobile version I would like to disable the revolution slider and insert a vertical banner. Any suggests?

Thanks

#91231 Copied

10 Answers

Jack Richardson

Support staff

October 5, 2015 at 09:27

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#91296 Copied

melide

Participant

October 6, 2015 at 08:55

On private

Please, contact administrator
for this information.

#91624 Copied

melide

Participant

October 6, 2015 at 09:04

I forgot the ftp credentials

Please, contact administrator
for this information.

#91632 Copied

Jack Richardson

Support staff

October 6, 2015 at 09:18

Hello,

We can’t access your site, it’s giving the error “The connection was reset”.
Please check it with your hosting provider.

Best regards,
Jack Richardson.

#91642 Copied

melide

Participant

October 6, 2015 at 09:31

I’ve already opened a ticket with you some time ago and everything works fine. Where you received the error?

#91651 Copied

Jack Richardson

Support staff

October 6, 2015 at 11:16

Hello,

When trying to access WP Dashboard I’m getting the error.
Perhaps Firewall on your server is blocking access.
Shall we provide IP address to put it into white list?

Best regards,
Jack Richardson.

#91695 Copied

melide

Participant

October 6, 2015 at 23:13

private

Please, contact administrator
for this information.

#91946 Copied

Eva Kemp

Participant

October 7, 2015 at 08:27

Hello,

I’ve added correct code to functions.php file in the child theme.
Please check your customization now.

To hide slider on mobile you need edit slider settings, please look at the screenshot:
http://storage6.static.itmages.com/i/15/1007/h_1444202815_8022343_935d3f498c.png

Regards,
Eva Kemp.

#92005 Copied

melide

Participant

October 7, 2015 at 21:53

Thanks! I need also to disable widget in footer and pre footer on the mobile version, can you explain me how to?

Thanks

P.S. all your 8theme’s mails of every account goes on gmail spam, do you already know?

#92383 Copied
Eva Kemp

Participant

October 8, 2015 at 08:11
Hello,

To disable footer on mobile add this code in your child style.css:

@media (max-width: 480px) {.footer-top.footer-top-3, .main-footer { display: none; }}

Regards,
Eva Kemp.
#92421 Copied
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