• 

  eryogeshsingh

  Participant

  October 1, 2015 at 11:11

  The product pricing on the single product page does not change dynamically when a variation is selected. e.g. http://sockencloud.com/shop/gatow-unisex-socken-abonnement/ (the last dropdown should change the pricing).

  I have already tried disabling all the plugins with only WooCommerce enabled.

  #90698 Copied Theme version: 2.5 WooCommerce version: 2.4.7
  12 Answers
  

  Stan Russell

  Participant

  October 1, 2015 at 12:40

  Hello eryogeshsingh,

  please provide us with admin credentials for your site. We will check this issue more deep.

  Regards,
  Stan Russell.

  #90734 Copied
  

  eryogeshsingh

  Participant

  October 1, 2015 at 18:49

  Here are the required details. Thanks for your quick response.

  Please, contact administrator
  for this information.

  #90853 Copied
  

  Eva Kemp

  Participant

  October 1, 2015 at 18:59

  Hello,

  We can’t access your site, seems the access is restricted on a server where your site is hosted.
  Is Firewall enabled there?
  Shall we provide our IP address to put it into white list?

  Regards,
  Eva Kemp.

  #90861 Copied
  

  eryogeshsingh

  Participant

  October 1, 2015 at 19:04

  I am sorry. I checked the logins and they are working fine for me, can you please try again 🙂

  #90865 Copied
  

  eryogeshsingh

  Participant

  October 2, 2015 at 04:37

  Any update? Were you able to login?

  #90899 Copied
  

  Eva Kemp

  Participant

  October 2, 2015 at 10:30

  Hello,

  The access to site is closed for us.
  We’re getting this error when trying to open it:
  http://storage4.static.itmages.com/i/15/1002/h_1443778230_8031855_f5ea960c57.png
  Please check it with your hosting provider. Seems there is Firewall enabled on your server.

  Thank you.

  Regards,
  Eva Kemp.

  #90978 Copied
  

  eryogeshsingh

  Participant

  October 2, 2015 at 10:38

  Please share your IP, i’ll whitelist it on our server.

  #90980 Copied
  

  Eva Kemp

  Participant

  October 2, 2015 at 11:38

  Hello,

  Please check your email address. The IP has been sent.

  Regards,
  Eva Kemp.

  #91012 Copied
  

  eryogeshsingh

  Participant

  October 2, 2015 at 12:16

  I added the IP to whitelist and replied to the same email 🙂

  #91034 Copied
  

  Eva Kemp

  Participant

  October 2, 2015 at 12:38

  Hello,

  As I see the price is changed when variations are selected:
  http://storage7.static.itmages.com/i/15/1002/h_1443785835_2647661_7a3d34ffcc.png

  Please describe step by step how we can see the issue.

  Thank you.

  Regards,
  Eva Kemp.

  #91039 Copied
  

  eryogeshsingh

  Participant

  October 2, 2015 at 14:34

  No its not, i am sorry but you are checking at the wrong place. See the screenshot: https://drive.google.com/file/d/0B97yRWWFLhJdSHFRWFZRRy1RSmc/view?usp=drivesdk

  #91066 Copied
  

  Eva Kemp

  Participant

  October 2, 2015 at 15:18

  Hello,

  Unfortunately there is incompatibility with WooCommerce Subscriptions plugin and the theme.
  Please take our apologies but we don’t provide support for 3rd-party extensions.

  Regards,
  Eva Kemp.

  #91080 Copied
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