Display quality problem with mobile - by sebdicam

This topic has 41 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Jack Richardson

  • Avatar: sebdicam
    sebdicam
    Participant
    September 28, 2015 at 12:31

    Hello,

    -I ve still a problem with quality display of category on phone.
    https://aitoguerriersdupacifique.com/categorie-produit/joaillerie-t/chevaliere/
    http://i62.tinypic.com/6hqbg0.png

    – In boutique page (on mobile), i don’t see the pict of “chevalière” categoty, just the word “chevalière”.
    I tryed with safari and chrome.

    What can i do?
    Thank you
    Sébastien

    40 Answers
    Avatar: sebdicam
    sebdicam
    Participant
    September 29, 2015 at 08:19

    No idea?

    Avatar: Robert Hall
    Robert Hall
    Participant
    September 29, 2015 at 08:38

    Hello,

    Unfortunately, we don’t see this issue.
    See screenshot from mobile: http://prntscr.com/8lplth

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    September 29, 2015 at 08:41

    Hello,

    Yours look likes nice…i don’t understand.
    Regards
    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 12:06

    Hello,

    Are you checking on iPhone? Please check the site on Android devices too and with different Internet provider.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    September 30, 2015 at 10:14

    Hi,

    When i try to reduce pict in post (medium, large, full) in visual composer, the size is always the same only the quality is reduce.

    https://aitoguerriersdupacifique.com/le-xv-du-pacifique/

    Any idea?
    Thanks

    Avatar: sebdicam
    sebdicam
    Participant
    September 30, 2015 at 20:18

    and please, try to do something about quality pictures in each category products (on phone). It’s very bad. I tried on samsung, it’s the same like iphone.I tried chrome, safari.

    Thank you.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 07:07

    Hello,

    I found the problem for quality picture on mobile.
    I just need to know the problem about size picture on visual composer.
    Thank you.

    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 10:21

    Hello,

    Your link gives 404 error. Please provide us with correct url and specify what image you want to change size for.

    Best regards,
    Jack Richardson.

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 1, 2015 at 10:26

    Hello,

    The problem caused from this code in custom css

    .wpb_single_image img {
       width: 100% !important;
    }

    Please remove it and check your issue.

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 10:37

    Hello,
    Thank you, pict are nice now but did you change something? all side bars of blog posts are too big.
    Sébastien

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 1, 2015 at 12:03

    Hello,

    No, we checked Visual Composer images only.
    Is there a problem? See screenshot: http://prntscr.com/8mhvqx

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 12:37

    Yes, there is a problem pict of product in side bar are too big
    http://i61.tinypic.com/32zp2qb.jpg

    Avatar: Robert Hall
    Robert Hall
    Participant
    October 1, 2015 at 12:56

    Hello,

    You can try this code in custom css or provide us with screenshot how it should be.

    .sidebar-left .product_list_widget img{
    width:90%;
    }

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 13:38

    Hi,

    nothing change with your code.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 18:49

    Hello,

    – Product in side bar is still too big.
    -I ask to a friend (with iphone), in “boutique” page he doesn’t see the pîct category chevalière and after clic on it, same for “chevalière”. (like me)

    Thank you.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 2, 2015 at 07:42

    Hello,

    I found the problem about picture category display on iphone. It’s only a problem of picture. (i don’t know why).

    I just want to know how to reduce pict product in site bar. Thank you.
    Regards.
    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:24

    Hello,

    Do you mean this image http://storage5.static.itmages.com/i/15/1002/h_1443774037_2108708_c0ca988f6d.png ?
    Try to decrease it using this css code:

    .span3.sidebar.sidebar-left .product_list_widget img {
        width: 50% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    October 2, 2015 at 16:31

    Hello,

    Yes i mean that, i tried your code but nothing change. http://i57.tinypic.com/2rrwb39.jpg
    And for this side bar, is it to keep this large size but get smaller font (titles and writing) ?

    thank you

    Avatar: sebdicam
    sebdicam
    Participant
    October 3, 2015 at 13:10

    Hi,

    Any idea?
    Thanks

    Avatar: sebdicam
    sebdicam
    Participant
    October 5, 2015 at 08:25

    Hello,

    – Font et pict size in side bar ( message above)
    – I would like white background in shop (main shop page and single product page)
    Thank you

    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 5, 2015 at 14:45

    Hi,
    Any solution please?
    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 5, 2015 at 16:58

    Hello Sébastien,

    Please take our apologies for the delay.
    1. There was odd curly bracket in your custom css file that’s why code after that line didn’t work. I’ve fixed the problem and also added css code to decrease font:

    .span3.sidebar.sidebar-left .product_list_widget a {
    	font-size: 12px !important;
    }

    If you want to leave large image just remove previously provided css code.

    2. Try the following css code to change background color for the shop page and single product page.

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    October 5, 2015 at 17:10

    Hello Jack,

    No problem. Thank you for answer.
    I put side bar in 1/4 :pictures are nice and good size. Thank you.

    I think you forget the css code for background 😉

    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 5, 2015 at 17:15

    And the solution of my problem (some pict didn’t appears on Iphone but display on other phones)
    Because some pictures names has sign on letters “chevalière”, “Polynésie”.
    May be it could be help some persons.

    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 07:31

    Hello Sébastien,

    Yes you are right, I forgot to paste the code. Please take my apology.
    Here is the css code for background:

    .page.page-id-8839 .container, .page.page-id-8839 .page-wrapper, .page-id-8839 .footer.footer-bottom-3, .page.page-id-8839 .fixed-header, .single.single-product .container, .single.single-product .page-wrapper, .single.single-product .footer.footer-bottom-3, .single.single-product .fixed-header {
    background-color: white !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    October 6, 2015 at 07:54

    Hello Jack,

    No problem Jack.

    Is it possible to have black header in all shop pages?
    Background in single product is still black. Only some part are in white.
    I would like cart page all in black (it’s like single product page).
    All page category is still balck too.

    Thank you.
    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 10:43

    Hello,

    I’ve made necessary changes in custom css regarding your request. Please check if it is what you want.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    October 6, 2015 at 10:47

    Jack,

    Almost perfect. Thank you.

    I would like white background in each category too like here: (is it possible? ) https://aitoguerriersdupacifique.com/categorie-produit/accessoires-t/patch/

    Thank you

    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 6, 2015 at 11:18

    Hello

    Do you mean iange background? Please clarify your request with more details.

    Regards,
    Brian Johnson

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