This topic has 10 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp
The single product pictures are blurry –> http://www.beaux-artsclassicproducts.com/shop/louis-xiv-style-grille-rr-203-20×14/
yet, when you enlarge the pics, they look fine…
how can I resolve this issue please???
Hello,
The reason is your image is too small. The original dimensions should be 1425px * 1900px approximately.
Try to upload images in higher resolution.
Best regards,
Jack Richardson.
This pic is 1425 × 1439 –> http://www.beaux-artsclassicproducts.com/shop/test-product/
Yet it still looks blurry on the single product page, and it also gets cut off when you you enlarge it…
Any suggestions???
Hello,
Please provide us with WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
here you go…
Hello,
I’ve changed images sizes as described in our documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce and regenerated thumbnails.
Please clear browser cache and check single product page now.
Best regards,
Jack Richardson.
yes… the issue on the single product page is resolved, but when you enlarge the image, the top is cut off
http://ecbiz172.inmotionhosting.com/~inter201/my-uploads/test-pic2.jpg
Hello,
Your link gives “Error 403 – Forbidden” error.
Please check it.
Best regards,
Jack Richardson.
just go to this page –> http://www.beaux-artsclassicproducts.com/shop/test-product/
and enlarge the product picture…
you will see that the top portion is cut off –> http://prntscr.com/8m686b
Hello,
It’s cut only when you logged in and back top bar is shown. Please check it being logged out.
Thank you.
Regards,
Eva Kemp.
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