Return to previous page

How to cancel the RETURNS AND DELIVERY tab?

This topic has 12 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Jack Richardson

Webacto

Participant

September 21, 2015 at 16:44

I need to eliminate the second RETURNS AND DELIVERY tab of my product page, but I didn’t reach it.
http://lococostyle.com/producto/crocehandmadecrochetbracelet/?preview=true&preview_id=60&preview_nonce=1cb0e449e5

How I can solve?

thank you in advance

Please, contact administrator
for this information.

#88357 Copied

11 Answers
Robert Hall

Participant

September 21, 2015 at 17:29
Hello,

Try to add this code in custom css

#tab_9{ display:none; }

Regards,
Robert Hall.
#88366 Copied
Webacto

Participant

September 22, 2015 at 09:56

Hello,
I’ve just tried but it continues to be displayed….

It’s some cache matters or can I try something different?

(in private message I leave you our admin credentials for a check)

Please, contact administrator
for this information.

#88529 Copied

Jack Richardson

Support staff

September 22, 2015 at 11:16

Hello,

You can remove that tab in Theme Options > Single Product Page > Custom tab title and delete the content.

Best regards,
Jack Richardson.

#88561 Copied

Webacto

Participant

September 22, 2015 at 11:52

Ok,
I’ve just clean text in Theme Options > Single Product Page > Custom tab title (and content) and now I have a RETURN POLICY link that doesn’t works

:/

Something strange
http://lococostyle.com/producto/fiorella-handmade-crochet-bracelet/?preview=true&preview_id=18961&preview_nonce=5a0b06256a

Please, contact administrator
for this information.

#88580 Copied

Jack Richardson

Support staff

September 22, 2015 at 15:42

Hello,

As I see you’re using old theme version.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#88637 Copied

Webacto

Participant

September 23, 2015 at 11:15

Thank you for this useful tutorial,

A small doubt:
the latest Royal Theme 2.2 version is supported by WordPress 4.3.1 last version or only with the 4.3 one?

#88795 Copied

Jack Richardson

Support staff

September 23, 2015 at 13:50

Hello,

The latest WordPress version 4.3.1 is compatible with Royal 2.2 version.

Best regards,
Jack Richardson.

#88813 Copied

Webacto

Participant

September 23, 2015 at 16:11

Thank you!

#88863 Copied

Robert Hall

Participant

September 23, 2015 at 16:20

Hello,

You’re welcome!

Regards,
Robert Hall.

#88869 Copied

Webacto

Participant

September 25, 2015 at 15:49

I’ve just update my template and theme version, but nothing changes.

How to solve the related product display?

http://lococostyle.com/producto/mezzaluna-handmade-crochet-bracelet/

thank you

#89329 Copied

Jack Richardson

Support staff

September 28, 2015 at 08:28

Hello,

As I see you’re still using 2.1 version of the theme, not 2.2. May we reupdate the theme?

Best regards,
Jack Richardson.

#89499 Copied
Viewing 12 results - 1 through 12 (of 12 total)