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Royal Theam - by mymediacreation - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 10 years, 3 months ago ago by Robert Hall

mymediacreation

Participant

September 11, 2015 at 18:43

Cant get the theme up loaded correctly, please assist with uploading the theme via FTP

Please, contact administrator
for this information.

#86348 Copied Theme version: Royal WooCommerce version: 4.2.3

12 Answers

mymediacreation

Participant

September 12, 2015 at 10:23

Hi, Sent a message 15 hours ago regarding the problem we are having to import the theme, but still have had no response. FTP credentials are included in the previous message.

#86413 Copied Theme version: Royal WooCommerce version: 4.3

Eva Kemp

Participant

September 14, 2015 at 12:57

Hello,

You didn’t give us FTP password. Also please provide us with wp-admin panel credentials.

Regards,
Eva Kemp.

#86624 Copied

mymediacreation

Participant

September 14, 2015 at 14:32

I have placed the information and passwords as requested in the Private content.

Thank you. Apologies for the numerous messages.

Please, contact administrator
for this information.

#86665 Copied Theme version: Royal

Eva Kemp

Participant

September 14, 2015 at 15:39

Hello,

Now you can import demo templates. The issue has been fixed. Also I’ve imported demo slider. Please check home page now.

Regards,
Eva Kemp.

#86683 Copied

mymediacreation

Participant

September 14, 2015 at 18:27

Hi Eva,
Thank you, we tried to install the Truck demo version but it does not want to show the slider at all and now it has duplicated the pages.

#86763 Copied

Robert Hall

Participant

September 14, 2015 at 18:40

Hello,

Navigate to Dashboard->Revolution Slider->Slider Settings->click on ‘Slideshow-auto’ then resave settings.

Regards,
Robert Hall.

#86769 Copied

mymediacreation

Participant

September 15, 2015 at 11:51

Hi, sorry this does not seem to be working. Can you help me fix it . I also seem to have a search block on the left sidebar which I don’t seem able to remove.

#86966 Copied Theme version: Royal

Robert Hall

Participant

September 15, 2015 at 11:55

Hello,

As I see you didn’t select Slider for Home Page->Page Setting.
Please see screenshot: http://prntscr.com/8gk3e8

Regards,
Robert Hall.

#86970 Copied

mymediacreation

Participant

September 15, 2015 at 12:01

Hi, It made no difference at all. I turned it off originally to see if anything happened but no go.

#86974 Copied

Robert Hall

Participant

September 15, 2015 at 12:55

Hello,

I’ve selected ‘Slideshow-auto’ in Dashboard->Revolution Slider->Slider Settings. Please check.

Regards,
Robert Hall.

#86995 Copied

mymediacreation

Participant

September 15, 2015 at 13:30

Thank you.

#87004 Copied

Robert Hall

Participant

September 15, 2015 at 13:37

Hello,

You’re welcome!

Regards,
Robert Hall.

#87009 Copied
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