Woo Commerce Error with the new update - by katie@absoluteassistance.com.au

This topic has 21 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Jack Richardson

  • Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    September 4, 2015 at 06:20

    Hi, i have updated woo commerce and the theme to 2.9 and I am now getting the following error

    Fatal error: Call to a member function get_shipping_country() on a non-object in /home/theflowe/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php on line 779

    can you PLEASE help?

    Thank you!

    Katie

    20 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:01

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    September 6, 2015 at 07:32

    thanks

    Please, contact administrator
    for this information.
    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    September 6, 2015 at 07:33

    It looks like yout Wishlist plugin in the theme is causing the error

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    September 6, 2015 at 07:34

    oops sorry, I had a check out field editor. It looks like it was causing the error…

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2015 at 08:27

    Hello,

    Was your issue resolved?

    Best regards,
    Jack Richardson.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    January 22, 2016 at 03:34

    Hi Team,

    I am trying to find where to create a new topic but I can’t find it.

    I am having two new issues with the latest update

    1 . Woo commerce keeps coming up wth an ajax error

    2. The stock quantities won’t update when someone orders. This means if an order is placed the stock does not reduce.

    Please help I am desperate!

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2016 at 11:23

    Hello,

    1 . Woo commerce keeps coming up wth an ajax error

    Please clarify with more details how we can replicate the issue.

    2. Provide us with FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    January 24, 2016 at 04:56

    Hi Eva

    Details below.

    You can replicate the ajax error by adding a bunch of flowers to cart.

    thanks,

    Katie

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 24, 2016 at 10:21

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    January 24, 2016 at 20:20

    Hi

    try the details below?

    thanks,

    katie

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 18:37

    Hello,

    Sorry, but still there is an error when try to connect via FTP:
    Response: 530 Login authentication failed

    Please check login and password.

    Regards,
    Eva Kemp.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    January 28, 2016 at 21:23

    Hi

    Please try again with the password below.

    thanks

    Please, contact administrator
    for this information.
    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    January 28, 2016 at 21:24

    Hi

    I now can’t seem to have the custom checkout fields work on the new emails and images on the home page don’t click. Please help.

    thanks

    Avatar: Eva
    Eva Kemp
    Participant
    January 29, 2016 at 13:03

    Hello,

    I’ve updated the theme to the latest version.
    Please check your site now.
    Also you need update Revolution Slider plugin https://www.8theme.com/download-plugins/ as you’re using very old version.

    Regards,
    Eva Kemp.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    February 3, 2016 at 01:48

    Hi Eva,

    Since updating to the new plugins I am getting an Ajax error when I add a bunch of flowers to cart. What does this mean. Please help my client is loosing money now as it isn’t working.

    thanks,

    katie

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 3, 2016 at 08:52

    Hello,

    When I added a product to cart I was successfully redirected to Cart page.
    Please show a screenshot of the error.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    February 3, 2016 at 21:37

    Ugh, it seems to be working. Would this happen when there is a large load on the website???

    Also, can you please make sure that the stock reduces as people order. For some reason it stopped working yesterday..

    thank you.

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    February 4, 2016 at 01:07

    Any luck as to why the stock won’t automatically update?

    thanks,

    Avatar: katie@absoluteassistance.com.au
    katie@absoluteassistance.com.au
    Participant
    February 4, 2016 at 01:53

    Never mind it seems to be working now. Please close this request. Thanks,

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 4, 2016 at 08:12

    Hello,

    Glad to hear it.

    Have a nice day.

    Best regards,
    Jack Richardson.

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