• 

  Woodly

  Participant

  September 1, 2015 at 02:46

  Hello there,

  I recently bought the Woopress theme and I was wondering if you could help me with the following issue.

  1. In my products page I added a product image and product gallery images, however when I update the page the images do not show in the page.

  Any suggestions on how I can solve this issue?

  Thanks,

  #83502 Copied Theme version: WooPress WooCommerce version: 2.4.6
  5 Answers
  

  Jack Richardson

  Support staff

  September 1, 2015 at 09:56

  Hello,

  Please provide us with WP Dashboard and FTP credentials in private content.

  Best regards,
  Jack Richardson.

  #83580 Copied
  

  Woodly

  Participant

  September 1, 2015 at 21:50

  Thanks for helping!

  Please, contact administrator
  for this information.

  #83764 Copied Theme version: WooPress WooCommerce version: 2.4.6
  

  Eva Kemp

  Participant

  September 2, 2015 at 11:29

  Hello,

  We can log in neither to wp-admin panel nor to FTP account.
  Please check the credentials.

  Regards,
  Eva Kemp.

  #83915 Copied
  

  Woodly

  Participant

  September 2, 2015 at 19:41

  Please try again.

  Please, contact administrator
  for this information.

  #84121 Copied Theme version: WooPress WooCommerce version: 2.4.6
  

  Jack Richardson

  Support staff

  September 3, 2015 at 12:26

  Hello,

  The problem is caused by one of the plugins. Please disable them one by one to find it.

  Best regards,
  Jack Richardson.

  #84326 Copied
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