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Error notice when using Contact Form - by dubhlinn

This topic has 4 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: dubhlinn
    dubhlinn
    Participant
    August 28, 2015 at 16:22

    Robert Hall / Eva / Anyone know what would be causing an error message to show when using contact form in Royal Theme please. Added a quick vid and image below to show you what’s happening.

    Image link : http://screencast.com/t/vdi38zKC9sh7

    Video link : http://screencast.com/t/0RXYXsRYIg

    Thank you

    Please, contact administrator
    for this information.
    #83025 Copied
    3 Answers
    Avatar: stan
    Stan Russell
    Participant
    August 29, 2015 at 09:05

    Hello dubhlinn,

    please provide us with admin credentials for your site in private content and we will check this issue.

    Regards,
    Stan Russell.

    #83089 Copied
    Avatar: dubhlinn
    dubhlinn
    Participant
    August 31, 2015 at 16:42

    Fixed the issue by adding in a plugin to offer SMTP in place of PHP for the emails to go through.
    Not sure if it was a host issue (Bluehost) they did all they could and said it was a theme issue.
    Anyway seems to working well now..

    #83390 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 31, 2015 at 17:19

    Hello,

    Glad you found the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    #83410 Copied
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