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  dubhlinn

  Participant

  August 28, 2015 at 16:22

  Robert Hall / Eva / Anyone know what would be causing an error message to show when using contact form in Royal Theme please. Added a quick vid and image below to show you what’s happening.

  Image link : http://screencast.com/t/vdi38zKC9sh7

  Video link : http://screencast.com/t/0RXYXsRYIg

  Thank you

  Please, contact administrator
  for this information.

  #83025 Copied
  3 Answers
  

  Stan Russell

  Participant

  August 29, 2015 at 09:05

  Hello dubhlinn,

  please provide us with admin credentials for your site in private content and we will check this issue.

  Regards,
  Stan Russell.

  #83089 Copied
  

  dubhlinn

  Participant

  August 31, 2015 at 16:42

  Fixed the issue by adding in a plugin to offer SMTP in place of PHP for the emails to go through.
  Not sure if it was a host issue (Bluehost) they did all they could and said it was a theme issue.
  Anyway seems to working well now..

  #83390 Copied
  

  Eva Kemp

  Participant

  August 31, 2015 at 17:19

  Hello,

  Glad you found the solution.

  Have a nice day.

  Regards,
  Eva Kemp.

  #83410 Copied
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