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  pope

  Participant

  August 20, 2015 at 20:56

  Slider is not working properly after update to Revolution Slider v 5.0.4.1

  

  It’s loading like this. But pictures of the sliders don’t appear properly.
  Didn’t touch any setting. I just updated themes and revolution slider today.

  Regards.

  Please, contact administrator
  for this information.

  #81408 Copied

  8 Answers

  

  pope

  Participant

  August 20, 2015 at 21:47

  should I delete current revolution slider and re-install the old version?
  (Please check the private content)

  Please, contact administrator
  for this information.

  #81411 Copied
  

  Jack Richardson

  Support staff

  August 21, 2015 at 07:05

  Hello,

  The slider is working now. Please check the page. I’ve selected “SlideShow-Auto” in “Woocost” slider settings and resaved the slider.

  Best regards,
  Jack Richardson.

  #81440 Copied
  

  g7studios

  Participant

  August 23, 2015 at 23:56

  I am having the same issue. I selected SlideShow-Auto for old and new slideshows but still nothing. In fact, it doesn’t even seem to highlight SlideShow-Auto after I click on it.
  Please let me know as soon as possible.

  Please, contact administrator
  for this information.

  #81803 Copied
  

  g7studios

  Participant

  August 24, 2015 at 00:20

  In newly created slideshows it seems they are not even playing. Even when testing them in the Slide Settings the slideshow doesn’t seem to play.

  #81804 Copied
  

  g7studios

  Participant

  August 24, 2015 at 01:26

  I tried the settings recommended in a previous thread in the following link http://forum.muffingroup.com/betheme/discussion/7846/revolution-slider-invisible-after-update-to-slider-5-x-version-and-wordpress-4-3

  But still nothing.

  #81807 Copied
  

  Eva Kemp

  Participant

  August 24, 2015 at 10:26

  Hello @g7studios,

  The credentials are incorrect. Please check them and provide us with FTP login details as well.

  Regards,
  Eva Kemp.

  #81864 Copied
  

  g7studios

  Participant

  August 24, 2015 at 15:58

  Hi,

  I hope we can resolve this today. Below are the credentials.

  Please, contact administrator
  for this information.

  #81980 Copied
  

  Eva Kemp

  Participant

  August 24, 2015 at 17:00

  Hello @g7studios,

  Some plugin is causing the issue. Please desctivate all 3rd-party plugins and check the slider.

  Regards,
  Eva Kemp.

  #82006 Copied