• 

  jj

  Participant

  August 19, 2015 at 21:31

  Hi support.

  I got a serious problem with mine permalinks.

  When i am choosing for postname structure it is not working and i am getting dead links in my navigation menu. How is this possible? If i am using default permalinks it is working fine but when i am using postname structure i am getting dead links.

  Could you please help me because i am never have experienced this problem before with all the themes i have been using in the last years.

  Thanks.
  JJ

  #81119 Copied Theme version: 2.8.1 WooCommerce version: 2.4.4
  7 Answers
  

  Robert Hall

  Participant

  August 19, 2015 at 21:41

  Hello,

  Please provide us with link to the page and wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #81120 Copied
  

  jj

  Participant

  August 19, 2015 at 21:47

  Okay i put the info in the private area.

  Thanks

  Please, contact administrator
  for this information.

  #81123 Copied
  

  Robert Hall

  Participant

  August 20, 2015 at 07:52

  Hello,

  Your credentials aren’t correct. Please reset password and provide us again.

  Regards,
  Robert Hall.

  #81170 Copied
  

  jj

  Participant

  August 20, 2015 at 09:02

  I just logged in 3 seconds ago with the following credentials. see private content

  Please, contact administrator
  for this information.

  #81183 Copied
  

  Robert Hall

  Participant

  August 20, 2015 at 10:01

  Hello,

  You have the same problem with default theme. It seems this is a server problem.
  Please contact your hosting provider and ask if they enable mod_rewrite.

  Also try to change file permissions in .htaccess as described here:
  http://stackoverflow.com/questions/12951357/wordpress-permalink-structure-change-issue

  Regards,
  Robert Hall.

  #81192 Copied
  

  jj

  Participant

  August 20, 2015 at 19:38

  You guys were right. It was a htacces problem with my webhost provider. Everything workes fine now.

  Thank you!

  #81393 Copied
  

  Jack Richardson

  Support staff

  August 20, 2015 at 19:40

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #81395 Copied
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