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  ctrimde

  Participant

  August 17, 2015 at 23:23

  Hello,

  Please help- this seems to keep happening- everytime we update the theme, template files for Woocomerce etc- the brand summary pages dissapear (when you click on the brand logo- usually the summary of all what we sell in that brand comes up)- could you please fix this again urgently- thank you;-)
  Claudia

  Please, contact administrator
  for this information.

  #80543 Copied
  4 Answers
  

  Eva Kemp

  Participant

  August 18, 2015 at 08:33

  Hello,

  I don’t see Woocommerce section in your wp-admin panel.
  Is it hidden? Please clarify how we can access Woocommerce settings and Products section in the dashboard.

  Regards,
  Eva Kemp.

  #80598 Copied
  

  ctrimde

  Participant

  August 27, 2015 at 09:34

  Dear Eva, many thanks for getting back-i have updated your permissions. Please fix the folowing:

  1.) Brandpages
  2.) Woocomerce ” orders” – it shows only 1 order in the table- I cannot access any other orders:-(

  Many many thanks- this is urgent
  Claudia

  Please, contact administrator
  for this information.

  #82659 Copied
  

  ctrimde

  Participant

  August 27, 2015 at 10:10

  Hello Eva- I went back to past times when this occured- and i solved it the following way:

  – RESAVE PERMALINKS SETTINGS

  Great!-

  Please still help me with point 2)

  Many thanks,
  claudia

  #82677 Copied
  

  Eva Kemp

  Participant

  August 27, 2015 at 11:32

  Hello,

  Some plugin is causing the issue. Please disable all 3rd-party plugins and check orders after that.

  Regards,
  Eva Kemp.

  #82718 Copied
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