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  mike49

  Participant

  August 16, 2015 at 19:31

  Hi
  can you please explain to me i get the variable products to add to cart, the products appear in the menu but when you try to click on them nothing happens. I have tried disabling all the plugins one by one as suggested but nothing, can you please help as this is a big problem right now as i can only add the products in simple product & my existing products with variable products do not work at the moment

  #80274 Copied Theme version: idstore WooCommerce version: 4.2.4

  3 Answers

  

  Jack Richardson

  Support staff

  August 17, 2015 at 07:23

  Hello,

  I’ve just added the variable product “BABY BIRTH CERTIFICATE HOLDER-LITTLE FEET” to the cart successfully.
  Please clarify your issue with more details. How can we replicate it?

  Provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #80297 Copied
  

  mike49

  Participant

  August 17, 2015 at 08:33

  Hi Jack
  thanks for the quick reply. I have just tried to add products from website does not work with firefox
  but then tried with internet explorer & it works fine what can i be missing with fire fox??

  #80324 Copied Theme version: idstore WooCommerce version: 4.2.4
  

  Jack Richardson

  Support staff

  August 17, 2015 at 09:36

  Hello,

  Did you make any changes in the theme files?
  Please provide us with FTP and WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #80340 Copied