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  xpiterx

  Participant

  August 3, 2015 at 21:57

  Hello after update my legenda them not showing any pictures please help.

  Thanks Peter

  #78375 Copied Theme version: 2.8.1 WooCommerce version: 2.3.13

  10 Answers

  

  Jack Richardson

  Support staff

  August 4, 2015 at 07:14

  Hello,

  Please provide us with FTP and WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #78395 Copied
  

  xpiterx

  Participant

  August 5, 2015 at 09:27

  Hello

  Please, contact administrator
  for this information.

  #78611 Copied
  

  Eva Kemp

  Participant

  August 5, 2015 at 10:00

  Hello,

  We also need FTP login details. Please provide us with them.

  Regards,
  Eva Kemp.

  #78620 Copied
  

  xpiterx

  Participant

  August 5, 2015 at 10:22

  Did you check wordpress?? and yore theme as i dont have login for FTP right now

  Thanks Peter

  #78623 Copied
  

  Eva Kemp

  Participant

  August 5, 2015 at 11:19

  Hello,

  Yes, we checked wp-admin panel, but for further investigation we need access to your site files, so please give us FTP credentials. Ask your hosting provider to create FTP account for us if you have difficulties with it.

  Thank you.
  Regards,
  Eva Kemp.

  #78637 Copied
  

  xpiterx

  Participant

  August 5, 2015 at 21:08

  hi

  Please, contact administrator
  for this information.

  #78771 Copied
  

  Jack Richardson

  Support staff

  August 6, 2015 at 07:20

  Hello,

  I’ve changed permissions to 777 for the folder “uploads” and images have appeared.
  Please clear browser cache and check your site.

  Best regards,
  Jack Richardson.

  #78801 Copied
  

  xpiterx

  Participant

  August 14, 2015 at 09:07

  When i try to update NEW pictures i am getting error massage

  Error rsz_111.jpg The uploaded file could not be moved to wp-content/uploads/2015/08.

  Please help

  #80043 Copied
  

  xpiterx

  Participant

  August 14, 2015 at 09:08

  Sorry i am trying to UPLOAD NEW Picture

  #80044 Copied
  

  Jack Richardson

  Support staff

  August 14, 2015 at 10:13

  Hello,

  Did you change FTP and WP Dashboard credentials?
  We can’t log in.
  Please provide us with the correct login details.

  Best regards,
  Jack Richardson.

  #80058 Copied