Start page with empty content after Update

11 replies4 participantsUpdated by Eva Kemp

  • Avatar: konair
    konair
    Participant

    Hello,
    we´ve updated the theme and the content on the startpage is not showing up.
    The page is there, but it is not visible.

    What could we do?
    Thanks,
    Konstantin

    Please, contact administrator
    for this information.
    #76619 Copied

    11 Answers

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    #76627 Copied
    Avatar: konair
    konair
    Participant

    okay, please find them here.

    Please, contact administrator
    for this information.
    #76630 Copied
    Avatar: konair
    konair
    Participant

    there is also another problem:
    the checkout does not work!
    if you do the checkout, the page will return to the cart page.

    Why is this happening?

    #76631 Copied
    Avatar: konair
    konair
    Participant

    it seems that here is not connection between the cart and the checkout because the link to the checkout is not working.

    #76632 Copied
    Avatar: konair
    konair
    Participant

    “checkout” is linking to the cart!
    Woocommerce checkout button not redirecting to checkout page

    #76646 Copied
    Avatar: konair
    konair
    Participant

    Any reply?

    #76664 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re using old plugins versions. Please update them. You can download the latest versions here:
    https://www.8theme.com/download-plugins/

    Best regards,
    Jack Richardson.

    #76675 Copied
    Avatar: konair
    konair
    Participant

    Thanks, we are updating them.

    But what about the cart problem?!

    #76689 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from a new theme package that you downloaded. If it doesn’t help provide us with FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    #76728 Copied
    Avatar: konair
    konair
    Participant

    I did this earlier today.
    here are the FTP credentials..

    Please help us out!

    Thanks!

    Please, contact administrator
    for this information.
    #76729 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The same issue persists with default WordPress theme too. It’s caused by “WooCommerce Polylang Integration” integration. Deactivate it and check the “Checkout” button after that (clear browser cache before).
    You need contact the plugin author concerning this issue.

    Regards,
    Eva Kemp.

    #76738 Copied

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