• 

  sonic

  Participant

  July 20, 2015 at 21:41

  Hi again,

  on my products pages (eg. http://test.greenyogashop.com/produktkategorie/yogamatten/), the filter function “price” in the sidebar as well as the product sorting function (price descending/ascending, reviews, accuracy, popularity) do not work for me. Both simply reload the page but products are not filtered/sorted.
  Can you check this for me please?

  Thanks
  Sonic

  Please, contact administrator
  for this information.

  #76097 Copied
  2 Answers
  

  Stan Russell

  Participant

  July 21, 2015 at 08:22

  Hello sonic,

  please temporary switch to default WordPress theme and check – will product page filters work with it? If this will not help – try to disable all third-party plugins and update plugins required for theme. You can download them here: http://www.8theme.com/download-plugins/

  Regards,
  Stan Russell.

  #76132 Copied
  

  Jack Richardson

  Support staff

  July 21, 2015 at 09:30

  Hello,

  The same problem persists with default WordPress theme too.
  Please activate Twenty Fufteen theme and check it.
  In this case you have to contact Woocommerce support team. Also disable all 3rd-party plugins and check the filters after that.

  Best regards,
  Jack Richardson.

  #76141 Copied
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