Account menu not showing "Register"

This topic has 13 replies, 4 voices, and was last updated 11 years, 6 months ago ago by Jack Richardson

  • Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 14:57

    Hello,
    my “Account menu” is not showing “Register”.. and I cannot understand why :0(

    12 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 20, 2014 at 15:15

    Hello,

    Did you enable “Register | Sign In” links in Theme Options -> Header -> Enable top links (Register | Sign In)?

    Regards,
    Jack Richardson

    Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 15:16

    Of course I did ! I’m not THAT retarded lol

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 20, 2014 at 15:18

    Hello,

    Please provide us with FTP and wp-admin credentials. We’ll try to help you with the issue.

    Regards,
    Jack Richardson

    Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 15:22

    I don’t like giving admin access and even less ftp access.. is there anything you could think of from the top of your head that may be involved ? What may make it not appear basically: What does it rely on/check against in order to display ? The other buttons show.. wishlist, sign in/your account.. Soi that strikes me as odd..

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 20, 2014 at 15:31

    Hello,

    Could you please at least provide us with link to the website?

    Regards,
    Jack Richardson

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 20, 2014 at 15:39

    Hello,

    Please check if everything is done according to documentation
    https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
    Are you logged out when try to check register link?
    Accout menu is displayed only for logged users. Perhaps we didn’t understand you. Try to describe your problem in details or send screenshot with problem for our better understanding.

    Regards,
    Robert Hall

    Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 15:43

    Can I even upload an image in here ?? My mails to this address:

    wordpress@8theme.com

    seem to bounce back so I guess I’m stuck with forum

    Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 15:48

    Website is here, guess you never got my mails:

    lamuseboutique.com

    No REGISTER link top right menu (what you call ACCOUNT MENU) is the issue, simple as that..

    ______________________________

    Here is what I was saying in my mails:

    I just deactivated ALL plugins as well as taken off my custom css.. The REGISTER link was still not showing..
    There is a page called register in existence so this is odd..

    PS: May I get an answer as to what it checks against to display ?
    If it does not always appear (when not logged in obviously.. it would be silly for it to appear when logged in) then there must be something it checks against to actually DO appear.. right ?!?
    Understanding that may a light a brain bulb in my head..

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 20, 2014 at 16:02

    Hello,
    Edit your Register page and check if you select Custom Registration Page template https://www.8theme.com/demo/docs/legenda/assets/images/image_28.png
    In case this template was selected, but there is no Register page, you need to provide temporary admin panel and FTP accesses, so we’ll be able to check what can cause you issue.

    Regards,
    Olga Barlow

    Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 16:46

    Mhhh that was the issue, now if I set the template to
    “Custom Registration Page” the REGISTER link shows up..
    EXCEPT I DON’T WANT TO USE this template.. As Im not using the regular WooCommerce login tools but a plugin named UserPro..
    When I us e this template they both show up which will be highly confusing to the user !!!

    SO I guess I need to delete the content of that template.. where is it in the theme please ?
    The Custom Registration Page I mean..
    I guess all that matters is that it keeps it’s name.. right ?

    Avatar: ianstudio
    ianstudio
    Participant
    June 20, 2014 at 16:51

    I just replaced the content of:
    et-registration.php

    with the content from:
    page.php

    and I’m all good now ! :0)

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 20, 2014 at 17:02

    Hello,

    We’re glad to hear that you figured out with that.
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

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