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Need help please - by MlikeMind - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 10 years, 5 months ago ago by Stan Russell

MlikeMind

Participant

July 9, 2015 at 15:08

Hello,

1) I want to make a header like this one : http://www.hostingpics.net/viewer.php?id=860793Capturedcran20150708164718.png You see the menu has black transparent thing, like that we can see the slider behind. For my website, I want a white transparent thing. How can I do this ?

2) And for the slider I’ve already added .page-heading{display:none;} into custom.css file. But the slider begins just under the header, and I want it to start from the top behind the transparent menu.

3) I have a little problem with the Live Chat it says that my license is not valid but I went to my downloads for the “Royal – Multi-Purpose WordPress Theme” I’ve added the License certificate code but still says that is not valid.

4) Why is it showing 2 times in the payment method please ? http://www.hostingpics.net/viewer.php?id=943897Capturedcran20150708202258.png Same thing here to calculate shipping fee : http://www.hostingpics.net/viewer.php?id=294032Capturedcran20150708202426.png

#74305 Copied Theme version: 1.3 WooCommerce version: 2.3.13

8 Answers

Eva Kemp

Participant

July 9, 2015 at 16:38

Hello,

1./2./3. Please provide us with FTP and wp-admin panel credentials in Private Content.

4. You must update the theme to the latest version. Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#74324 Copied

MlikeMind

Participant

July 9, 2015 at 18:08

Hello,

And please one more thing :
I tried to make buttons for social networks, I’ve filled with URL links but when I click on these buttons it doesn’t work.
http://www.hostingpics.net/viewer.php?id=486223Capturedcran20150709190551.png

Thank you

Please, contact administrator
for this information.

#74352 Copied

Eva Kemp

Participant

July 10, 2015 at 09:31

Hello,

1./2. I’ve edited your “Homme” page and selected slider in “Show revolution slider instead of breadcrumbs and page title” on the right side of the page editor and selected the second header type in Theme Options > Header to make header transparent.
Please check “Homme” page.

3. I’ve added correct license for Screets Chat plugin.

Please provide us with a direct link where your social buttons are placed.

Regards,
Eva Kemp.

#74434 Copied

MlikeMind

Participant

July 10, 2015 at 16:25

Hello,

Thank you

Please, contact administrator
for this information.

#74557 Copied

MlikeMind

Participant

July 10, 2015 at 23:41

But I have still a problem with the slider because when I scrolldown it’s laggy and the image and the text of the slider goes down too, look :

Please, contact administrator
for this information.

#74593 Copied

MlikeMind

Participant

July 11, 2015 at 06:31

it’s ok I uploaded the last version of the theme now it’s good but why this thing is on blue ?
http://www.hostingpics.net/viewer.php?id=681052Capturedcran20150711073135.png

And can I make like a transparent border for the menu ? Because when I have an image in white in the slider, we can’t see the menu anymore :
http://www.hostingpics.net/viewer.php?id=577881Capturedcran20150711073332.png

A border transparent like Apple they did it in black :
http://www.hostingpics.net/viewer.php?id=350446Capturedcran20150711073643.png

Need help for the social links too please (link of the page in private content).

Thank you

Please, contact administrator
for this information.

#74611 Copied

MlikeMind

Participant

July 12, 2015 at 02:12

Nevermind it’s ok.

Thank you for all you help!

#74693 Copied

Stan Russell

Participant

July 13, 2015 at 09:15

Hello,

you are welcome!

Regards,
Stan Russell.

#74763 Copied
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