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New update push right margin for Portfolio page and Product page on Tablet,

This topic has 18 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Jack Richardson

Peter_rambeck

Participant

July 8, 2015 at 06:26

Dear Sir

Trust all is well.

After latest update I noticed that the Project/portfolio pages and WooCommerce Product page were pushed ‘left’ making a right margin, on tablets.
Desktop and smartphone does not seem to have this issue

It’s consistent for portfolio and product pages.

Screenshot.
http://www.awesomescreenshot.com/image/388609/640a8a4697cd09ba82e02e7f38dfc87d

Thank you for good assistance.
Peter

#73813 Copied Theme version: Legenda latest.

17 Answers
Eva Kemp

Participant

July 8, 2015 at 13:12
Hello,

Try to use this code in custom.css file:

@media (max-width: 979px) and (min-width: 768px) { .row { margin-left: 10px !important; }}

Regards,
Eva Kemp.
#73931 Copied
Peter_rambeck

Participant

July 9, 2015 at 10:29

Dear Eva,

Thank you, will do,
or would it be a good idea to install the old files from previous update?

Best regards, Peter

#74181 Copied

Eva Kemp

Participant

July 9, 2015 at 12:51

Hello,

We recommend you to try using the code from the previous post.
If you updated the theme you shouldn’t revert back to old files.

Thank you.
Regards,
Eva Kemp.

#74254 Copied

Peter_rambeck

Participant

July 10, 2015 at 05:21

Dear Eva,

Thank you for your good response,
Sorry, but it seems like that it works on smartphone but not on tablet,

Please see here,
http://www.awesomescreenshot.com/image/395635/abb8edf137ee11deacc9b3a8bab5984d

## Another question,
Can I but the Legenda theme and set it to Danish or Spanish version?

Have a good day Peter

#74391 Copied
Eva Kemp

Participant

July 10, 2015 at 12:05
Hello,

Try to use this code as well:

@media (max-width: 979px) and (min-width: 768px) { .single-product-page [class*="span"], .single-product-page .tabs { margin-left: -20px !important; }}

Regards,
Eva Kemp.
#74471 Copied
Peter_rambeck

Participant

July 16, 2015 at 06:16

Dear Eva,

Thank you for your always good response.
Unfortunately, the styling has been disrupted ( still is ) since last update.

Please see the listed points below,

Thank you for your good help and support,

Have a good day Peter

1.
All devices:
Template: Portfolio:
Holder is displaying code.
http://www.awesomescreenshot.com/image/411115/6c6a486399dea1a8a81000526659192b

2.
Smartphone:
Product pages:
Select boxes take an image as background,
http://www.awesomescreenshot.com/image/411113/0d3dd8840ab4612732dcdcce9a82eec7

3.
Tablet:
Product page:
Collapse of template margins,
http://www.awesomescreenshot.com/image/411112/0785407103f67a95b47cfb2fe44ba479
http://www.awesomescreenshot.com/image/411111/64b3a0a82ba58128e3ae4598a580a31e
http://www.awesomescreenshot.com/image/411111/64b3a0a82ba58128e3ae4598a580a31e

4.
Tablet:
Product pages
Collapse of margins in text box
http://www.awesomescreenshot.com/image/411105/9731ad46eceb588f98055a4b696a10f9
http://www.awesomescreenshot.com/image/411107/48b8a8ed258ff2d8863c55f94030461f

5.
Tablet:
Portfolio pages
Left / right margin is still pushed, and not in alignment,
http://www.awesomescreenshot.com/image/411110/69b87580a3f59b82ba459a9179bfb671
http://www.awesomescreenshot.com/image/411106/cdb9fc6c3d8b2e202b1b79b36dd43a9f

6
All devices:
All pages
Google analytics code showing in upper left corner
http://www.awesomescreenshot.com/image/411108/c7979eab161749b9f537ac28b3f8595d

#75475 Copied

Jack Richardson

Support staff

July 17, 2015 at 09:16

Hello @Peter_rambeck,

We can’t connect to your FTP account getting this error:
Response: 421 Too many connections (8) from this IP
Error: Could not connect to server

Please check it with your host.

Thank you.
Best regards,
Jack Richardson.

#75677 Copied

Peter_rambeck

Participant

July 17, 2015 at 10:59

Dear Jack,

Thank you,
I have connected today twice and it seems to be working,

Can you please try again,?

Thanks Peter

#75701 Copied
Jack Richardson

Support staff

July 17, 2015 at 12:13
Hello,

1. I’ve added an excerpt to your 1st project:
http://storage1.static.itmages.com/i/15/0717/h_1437128863_7895051_ab06980e31.png

Please clear browser cache and check Portfolio page now.

2. Unfortunately I don’t see the background image:
http://storage1.static.itmages.com/i/15/0717/h_1437129035_5643098_85a3fa44fe.png

3./4. I’ve added this code in custom.css file:

@media (max-width: 979px) and (min-width: 768px) { .single-product-page [class*="span"] { margin-left: 0px !important; } .single-product-page .tabs { margin-left: -20px !important; }}

5. I’ve added this code:

@media (max-width: 979px) and (min-width: 768px) { row-fluid { margin-left: -5px !important; }}

Please note as you’re using cache plugin the pages may be cached and some changes may not be visible. So you need clear your browser cache or check on different devices.

6. You added incorrect Google Analytics code in Theme Options > General. Please look at the example how it should be added:
http://www.wikihow.com/Add-Google-Analytics-to-Your-Website

Best regards,
Jack Richardson.
#75708 Copied
Peter_rambeck

Participant

July 21, 2015 at 12:32

DearJack,

Thanks for you help,

Not sure how and why the margins got so much out of alignment after last update, but now after many attempts to correct it, – it’s still not good, and even transcended into regular pages,

Tablet only.

That’s a lot of CSS correction now for margins, maybe we can install the old files from before the update, as it was nice there??

Product page: ( right margin )
http://www.awesomescreenshot.com/image/422651/7256a92a0b00c481446b7b4d30dc59e7

Portfolio page: ( right margin )
http://www.awesomescreenshot.com/image/422688/fa3e065391e69e90ad6afcc99763d26b

Regular page: ( left margin )
http://www.awesomescreenshot.com/image/422697/a21e7df342aa6c9628b166bb026383a2

Good day Peter

#76197 Copied

Jack Richardson

Support staff

July 21, 2015 at 14:22

Hello,

In this case the better way is to revert back to older version. Do you have a back up of your site? You can ask your hosting provider to restore it.

Best regards,
Jack Richardson.

#76228 Copied

Peter_rambeck

Participant

July 22, 2015 at 07:13

Dear Jack,

Thank you,
If I restore to an earlier back up, will this not remove all my work from that point up to now?

If, possible maybe you can send me the set of files I can use via FTP that restore the CSS settings for Product pages & Portfolio pages, to -before update version.

My email is in the private content folder.

Thank you

Please, contact administrator
for this information.

#76341 Copied

Eva Kemp

Participant

July 22, 2015 at 09:06

Hello,

The changes were made in your custom.css file and it’s better ask your hosting provider to restore only site files. If you don’t restore database your current changes (articles, newly added products) won’t be removed. If you restore just files, current styles will be changed.

We also recommend you to create a back up of the current site and database.

Regards,
Eva Kemp.

#76368 Copied

Peter_rambeck

Participant

July 29, 2015 at 07:59

Dear Eva,

Sorry for late response but had to wait for host.
I can’t restore files only to an earlier date, as database ( apparently ) will be restored to that date as well.

Can I take the the 2nd but last Legenda update and overwrite files via FTP?

Unfortunately, the Portfolio and Product pages are still meshed on tablets.

Thanks Peter

#77579 Copied

Eva Kemp

Participant

July 29, 2015 at 09:31

Hello,

Please specify what version you want to revert back to and we’ll send it to you. Also you can ask your hosting provider just to restore files and not database.

Regards,
Eva Kemp.

#77608 Copied

Peter_rambeck

Participant

August 4, 2015 at 11:54

Dear Eva,

Thank you,
Please revert to before last update the files for Product pages and Portfolio,
– Tablets only.

No left margin, – and text breaks in variations container.
http://www.awesomescreenshot.com/image/458372/1dabeb70be6808bf7eb37d2d901ba95e

Have a good day.
Peter

#78461 Copied

Jack Richardson

Support staff

August 5, 2015 at 07:17

Hello,

We’ve sent older theme version to your email address. Please check it.

Best regards,
Jack Richardson.

#78571 Copied
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