• 

  fredwerk

  Participant

  July 6, 2015 at 17:46

  Hi,

  http://queverenedimburgo.com/extranet/product/loch-ness-tour/

  Within the product editing page, I setup a custom tab called “Private Tours” and added this:

  PRIVATE TOURS

  [dopbsp id=”22″ lang=”en”]

  While on the frontend I can see the tab and within the content area I can see PRIVATE TOURS, the shortcode is not visible. It is meant to show a calendar.

  I really need this to work. Of course I could show the calendar within the DESCRIPTION tab but for obvious reason I do not wnat this.

  Many thanks,

  #73469 Copied Theme version: Latest WooCommerce version: Latest
  6 Answers
  

  Jack Richardson

  Support staff

  July 7, 2015 at 08:11

  Hello,

  Please provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #73572 Copied
  

  fredwerk

  Participant

  July 7, 2015 at 08:25

  Thanks

  Please, contact administrator
  for this information.

  #73577 Copied
  

  fredwerk

  Participant

  July 8, 2015 at 18:25

  Hi,

  Any news on my issue?

  Thanks,

  #74071 Copied
  

  fredwerk

  Participant

  July 12, 2015 at 17:08

  Any progress on this issue?

  #74713 Copied
  

  Jack Richardson

  Support staff

  July 13, 2015 at 18:04

  Hello,

  Please take our apologies for the delay, it was caused by a lot of number of work.
  I’ve tested your custom tab by adding shortcode from Visual Composer to it and it displayed without any problems. It seems that there is some conflict with Booking System plugin shortcode in custom tab field. We recommend you to contact plugin support/developer to analyze this issue.

  Best regards,
  Jack Richardson.

  #74929 Copied
  

  fredwerk

  Participant

  July 15, 2015 at 15:47

  Hi,

  The “Description” tab is working fine with the shortcode (it seems to be HTML enabled). However the option of an extra custom tab (a feature of your theme) does not seem to be HTML enabled, just for text (hence why the shortcode is not working). Only normal text can be displayed in this custom tab.

  There must be a way?

  #75401 Copied
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