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Text translation not working - by andreataylor

This topic has 22 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Stan Russell

andreataylor

Participant

July 5, 2015 at 22:27

Hi there,

We’ve installed a plugin recommended by WooThemes called Say What? for text changes, as we would like to change the words ‘Cart’ and ‘Basket’ to ‘Bag’. However, it doesn’t seem to be working and so I wanted to check that the text domain for strings relating to the Cart/Basket is ETHEME_DOMAIN? Any help appreciated.

Best wishes, Andrea

#73192 Copied Theme version: 2.7.1 WooCommerce version: 2.3.9

21 Answers

Stan Russell

Participant

July 6, 2015 at 08:05

Hello,

please temporary switch to default WordPress theme and check, will plugin work with it?

Regards,
Stan Russell.

#73238 Copied

andreataylor

Participant

July 6, 2015 at 18:33

Thanks Stan, sorry I didn’t think of that..
No, it still doesn’t work.. I guess I’ll need to try another plugin, but do I at least have the text domain correct – is the text domain for strings relating to the Cart/Basket ETHEME_DOMAIN?
Best wishes, Andrea

#73480 Copied

Jack Richardson

Support staff

July 7, 2015 at 08:16

Hello,

If you’re talking about cart widget in the header you can change “Cart” text in the file wp-content/themes/legenda/framework/woo.php (line 884), edit the code <?php _e('Cart', ETHEME_DOMAIN); ?>

Best regards,
Jack Richardson.

#73574 Copied

andreataylor

Participant

July 8, 2015 at 09:56

Hi Jack,

Thanks for that, but no, we are looking to change the word ‘Cart’ and ‘Basket’ to ‘Bag’ EVERYWHERE that they appear, not just in the header. No worries, we will keep trying..

Best wishes, Andrea

#73856 Copied

Eva Kemp

Participant

July 8, 2015 at 13:28

Hello,

In this case you can try to change it using .po file in wp-content/themes/legenda/languages.
Please read our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

Regards,
Eva Kemp.

#73936 Copied

andreataylor

Participant

July 9, 2015 at 16:56

Thanks Eva, we’ve mostly managed with the Say What? plugin recommended by WooThemes.. the only ‘Add to Cart’ we can’t find the text domain for is on the products page layout and featured products on the home page.

However, in trying to change this final ‘Add to Cart’ to ‘Add to Bag’ I noticed that the button doesn’t seem to be working properly.. If I click the ‘Add to Cart’ button, nothing happens, and the cart amount on the top row does not change, however, the product has been added to the cart – I can see it if I view the cart page. Any advice appreciated,

Best wishes, Andrea

#74332 Copied

Eva Kemp

Participant

July 10, 2015 at 12:24

Hello,

Please provide us with FTP credentials in private content.

Regards,
Eva Kemp.

#74477 Copied

andreataylor

Participant

July 10, 2015 at 14:29

Thanks Eva, username and password in private content.

So, if you click the ‘Add to Cart’ button under ‘Featured Pieces’ on the Home page, the page does not refresh and the bag on the top header row does not change from the current amount.

Many thanks, Andrea

Please, contact administrator
for this information.

#74526 Copied

Eva Kemp

Participant

July 13, 2015 at 16:35

Hello,

We also need FTP credentials (FTP host, FTP username, FTP password).
If you don’t know where to find them ask your host.

Regards,
Eva Kemp.

#74896 Copied

andreataylor

Participant

July 22, 2015 at 09:21

Thanks Eva, I’ve copied the FTP details in private content,
Best wishes Andrea

Please, contact administrator
for this information.

#76371 Copied

Eva Kemp

Participant

July 22, 2015 at 10:19

Hello,

Unfortunately FTP login details are incorrect.
Please check them.

Regards,
Eva Kemp.

#76382 Copied

andreataylor

Participant

July 22, 2015 at 12:00

Hi Eva, the details work for me, not sure what the problem might be, are you getting an error code or something? Best wishes, Andrea

#76419 Copied

Eva Kemp

Participant

July 22, 2015 at 15:15

Hello,

I’m getting this error in FileZilla:
http://storage4.static.itmages.com/i/15/0722/h_1437574486_9142016_adc51861e5.png

Could you please describe the process how you connect to your server via FTP?

Thank you.
Regards,
Eva Kemp.

#76508 Copied

andreataylor

Participant

July 29, 2015 at 12:53

Hi Eva,

Thanks for the screen grab. Technical think that you are entering the wrong details for host and username (we can’t see what is entered for password). I have re-entered the FTP details in private message with an additional note.

Best wishes, Andrea

Please, contact administrator
for this information.

#77652 Copied

Eva Kemp

Participant

July 29, 2015 at 13:10

Hello,

I’ve entered the exact details you provided and got this error:
http://storage1.static.itmages.com/i/15/0729/h_1438171792_9568255_49416d8fb8.png

Please check with your hosting provider if there are any restrictions on a server or any Firewall blocks access.

Regards,
Eva Kemp.

#77659 Copied

andreataylor

Participant

July 29, 2015 at 14:35

Hi Eva,

My apologies – in the time it’s taken me to reply, the FTP was locked.

It is now unlocked. Please could you try again. Sorry again for the inconvenience.

Many thanks, Andrea

#77676 Copied

Jack Richardson

Support staff

July 29, 2015 at 15:42

Hello,

The problem was caused by the plugin “Product Enquiry Pro for WooCommerce”. I’ve deactivated it. Please clear browser cache and check “Add to Bag” button now.

Best regards,
Jack Richardson.

#77696 Copied

andreataylor

Participant

July 29, 2015 at 15:57

Many thanks Jack.

Unfortunately (for us!) we do need an enquiry button. We purchased Product Enquiry Pro for WooCommerce so we have access to support. Before I go back to them, it would be helpful if you were able to say a few words on what the problem with the plugin is exactly? If you have that information? No worries if not..

Best wishes, Andrea

#77705 Copied

Jack Richardson

Support staff

July 29, 2015 at 16:00

Hello,

Please take our apologies but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.
To find the reason it requires deep investigation in error_log files on a server at your hosting provider. Sorry.

Best regards,
Jack Richardson.

#77708 Copied

andreataylor

Participant

July 29, 2015 at 16:02

Fair enough, thanks again for your help tracking the cause of the problem!
Best wishes, Andrea

#77709 Copied

Stan Russell

Participant

July 29, 2015 at 16:29

Hello andreataylor,

you are welcome!

Regards,
Stan Russell.

#77717 Copied
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