Replace favicon.ico - by longfit - on WordPress WooCommerce support

10 replies5 participantsUpdated by Jack Richardson

  • Avatar: longfit
    longfit
    Participant

    hi
    I try to replace my own icon to oba.png
    it still favicon icon image at chrome

    Where is my wrong ?

    Thanks

    Please, contact administrator
    for this information.
    #73153 Copied Theme version: v3.9 WooCommerce version: 2.3.10

    10 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    As I see there is no image oba.png in /wp-content/themes/idstore/images directory. Please reupload it and select the correct image in Theme Options > Header.

    Regards,
    Eva Kemp.

    #73301 Copied
    Avatar: alinawaz88
    alinawaz88
    Participant

    i have purchase the theme back in 2014 and now when i have updated the wordpress version it all messed …http://needaksrebounder.com/ can you please let me know the issue , slider isnt working etc ,

    #73500 Copied Theme version: 2.4 WooCommerce version: dont know
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @alinawaz88,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #73506 Copied
    Avatar: alinawaz88
    alinawaz88
    Participant

    sent ….

    Please, contact administrator
    for this information.
    #73508 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update theme to the latest version (3.9).
    http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #73516 Copied
    Avatar: alinawaz88
    alinawaz88
    Participant

    so i need to buy the theme again ?

    #73517 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    No, you need sign in with your Envato account and download the latest version of the IDStore theme.

    Regards,
    Robert Hall.

    #73519 Copied
    Avatar: alinawaz88
    alinawaz88
    Participant

    butt it is saying BUY NOW

    #73521 Copied
    Avatar: alinawaz88
    alinawaz88
    Participant

    i am really not impressed at all , my store is down from last 2 days just because of this fuss, i better ask some developer to remake the site !!

    #73522 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @alinawaz88,

    Your FTP credentials are incorrect. Please check them and we’ll update the theme for you.

    Best regards,
    Jack Richardson.

    #73552 Copied

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