This topic has 16 replies, 5 voices, and was last updated 8 years, 9 months ago ago by Stan Russell
I’ve been working over the weekend with my hosting company to try and figure out why when I use this theme I get an error saying the site is redirecting.
this problem disappears when I switch back to my original theme.
Hello,
As I see your site working perfect and haven’t any redirect.
Could you please clarify with more details what exactly you want to do and show us screenshots?
Regards,
Robert Hall.
when you test it with either google page speed or googles fetch as googlebot it shows that there are redirects
I would like you find the cause of the redirect as when I change the theme, there’s no redirect warnings in google
Hello,
Please provide us with FTP credentials in private content.
Best regards,
Jack Richardson.
Hi,
After update I have exactly the same problem as it was signalled above by kezan98 – after trying to check the speed on pagespeed insights. I give you the FTP credentials in hidden content.
Another thing is that via FTP I updated the Visual Composer to 4.5.3. After update I got this message: “Important notice: You have an outdated version of Visual Composer Design Options. It is required to review and save it.” There is a blue button for open the design options, but after clicking I get a message that I have no rights to view the page. What is it?
I updated with overwriting via FTP. Should I have deleted the jscomposer plugin firts, and then upload the new one?
Thank you.
Fedor
Hello @Flexibilis,
I’ve reuploaded the file etheme.js. Please check your site now.
Concerning VC plugin please provide us with WP Dashboard credentials.
Best regards,
Jack Richardson.
Hi,
Thank you. Pagespeed insights shows no problem of redirecting now.
WP Dashboard credentials in hidden content.
Regards,
Fedor
Hello @Flexibilis,
The WP credentials are incorrect.
Please check them.
Best regards,
Jack Richardson.
Hi,
Please check now. New pass in hidden content.
Fedor
Hello @Flexibilis,
I’ve resaved the Visual Composer settings.
Please clear browser cache and check your dashboard.
Best regards,
Jack Richardson.
Hi,
Thank you. Seems like OK.
Regards,
Fedor
Hello @Flexibilis,
You’re welcome.
Best regards,
Jack Richardson.
Hi,
Due to some reason I had to reupload the jscomposer. I have again the same message: “Important notice: You have an outdated version of Visual Composer Design Options. It is required to review and save it.” Can you do the same process as earlier?
The pass codes are in private content.
Thank you.
Regards,
Fedor
Hello @Flexibilis,
The issue has been fixed.
Please check.
Best regards,
Jack Richardson.
Hi,
Great. Thank you.
Regards,
Fedor Szalafai
Hello Flexibilis,
you are welcome!
Regards,
Stan Russell.
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