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  nabilahshukri

  Member

  June 25, 2015 at 10:45

  Hi there, I seem to have a problem when trying to put products into cart. Most of the product takes a very long time to go into the cart, rendering the customer to wait for a long time before going to a different product.

  Please, contact administrator
  for this information.

  #71534 Copied Theme version: legenda (car)

  3 Answers

  

  Eva Kemp

  Participant

  June 25, 2015 at 11:41

  Hello,

  Please update all required plugins to the latest versions. You can download them here: https://www.8theme.com/download-plugins/
  Also increase memory_limit value:
  http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

  Thank you.
  Regards,
  Eva Kemp.

  #71549 Copied
  

  nabilahshukri

  Member

  June 29, 2015 at 19:47

  Last month i just updated all the plugins for the website.
  As for increasing the memory limit value, i could not find the line
  define( ‘WP_MEMORY_LIMIT’, ’64M’ )
  in the wp-confiq.php file.

  #72251 Copied
  

  Jack Richardson

  Support staff

  June 30, 2015 at 07:35

  Hello,

  You have old versions of Revolution Slider, WPBakery Visual Composer plugins. Please update them and provide us with FTP credentials.

  Best regards,
  Jack Richardson.

  #72288 Copied